City Council Ordinance 737CITY OF MONTICELLO, MINNESOTA
ORDINANCE NO. 737
AN ORDINANCE GRANTING A FRANCHISE TO BRIDGE WATER TELEPHONE
COMPANY D/B/A TDS TELECOM TO CONSTRUCT, OPERATE, AND MAINTAIN A
CABLE SYSTEM AND PROVIDE CABLE SERVICE IN THE CITY OF MONTICELLO,
MINNESOTA.
RECITALS
1. This Cable Franchise Ordinance ("Franchise") is made and entered into by and between
the City of Monticello, a municipal corporation of the State of Minnesota ("City") and Bridge
Water Telephone Company d/b/a TDS Telecom ("Grantee").
2. Pursuant to Ordinance No. 711 ("Cable Ordinance"), the City is authorized to grant and
issue a non-exclusive Franchise authorizing the Grantee to provide Cable Service and construct,
operate, and maintain a Cable System in the City.
3. The Grantee has requested that its current franchise be renewed pursuant to Section 626(h)
of the Cable Act.
4. Upon evaluation of Grantee's technical, financial, legal qualifications, completion of
Franchise negotiations, and as a result of a public hearing, the City finds that it is in the best
interests of the City and its residents to renew the Franchise with Grantee.
5. This Franchise is nonexclusive and is intended to comply with applicable laws and
regulations.
THE CITY COUNCIL OF THE CITY OF MONTICELLO HEREBY ORDAINS:
SECTION 1. GENERAL PROVISIONS
Section 1.1 Definitions.
Unless otherwise defined herein, the terms, phrases, and words contained in this Franchise have
the meaning provided in the Cable Ordinance. Terms, phrases and words contained in this
Franchise that are not defined here or in the Cable Ordinance will be as defined in applicable law.
Section 1.2 Written Notice.
All notices, reports, or demands required to be given in writing under this Franchise or the Cable
Ordinance must be delivered personally to any officer of Grantee or the City Administrator or
deposited in the United States mail in a sealed envelope, with registered or certified mail postage
prepaid thereon, addressed to the party to whom notice is being given, as follows:
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If to City: City of Monticello
Attn: City Administrator
505 Walnut Street, Suite 1
Monticello, MN 55362
With copies to: Chair, Sherburne/Wright Counties Cable
Communications Commission
c/o City of City of Buffalo
212 Central Avenue
Buffalo, MN 55313
If to Grantee: TDS Telecom
525 Junction Road
Madison, WI 5 -3 717
Such addresses may be changed by either party upon notice to the other party given as provided in
this Section.
SECTION 2. G RANT OF FRANCHISE
Section 2.1 Grant.
a. Grantee is authorized to erect, construct, operate and maintain in, along, across,
above, over and under the Rights -of -Way, now in existence and as may be created or established
during the term of this Franchise any poles, wires, cable, underground conduits, manholes, and
other conductors and fixtures necessary for the maintenance and operation of a Cable System in
the City. Nothing in this Franchise shall be construed to prohibit the Grantee from offering any
service over its Cable System that is not prohibited by federal, state or local law.
b. This Franchise is granted pursuant to the Cable Ordinance, in all cases subject to
and without waiving applicable law. This Franchise is a contract and except as to those changes
which are the result of the City's lawful exercise of its general police powers, the City may not
take any unilateral action which materially changes the explicit mutual promises in this contract.
In the event of any conflict between the provisions of this Franchise and the Cable Ordinance, the
provisions of this Franchise shall govern.
C. This Franchise shall be nonexclusive and City may grant additional Franchises at
any time. The City will not grant an additional Franchise on terms and conditions more favorable
or less burdensome than those in this Franchise and Grantee shall have all rights provided by
Section 14.4 of the Cable Ordinance in the event an additional Franchise(s) is granted. The City
may impose additional terms and conditions in any additional Franchise.
d. The City shall comply with Section 14.4 of the Cable Ordinance in the event an
additional provider is legally authorized to provide Cable Service.
e. Grantee acknowledges the City's right to issue this Franchise. Upon acceptance of
this Franchise by Grantee as required by Section 8 herein, this Franchise shall supersede and
replace any previous ordinance or other authorization granting a Franchise to Grantee, and all
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rights, obligations and claims under any previous Franchise are extinguished, except that the
Grantee's obligation to indemnify the City against claims that arose during the term of the previous
Franchise shall continue in full force and effect subject to applicable law.
Section 2.2 Franchise Term.
This Franchise will be in effect for a period of fifteen (15) years from the date of acceptance by
the Grantee, unless sooner renewed or revoked.
Section 2.3 Service Area.
a. This Franchise is granted for the corporate boundaries of the City, as it exists from
time to time, subject to the density requirement of Section 2.3.b below. The City will. notify the
Grantee in writing in the event the City annexes any areas that the Grantee will be required to serve
subject to Section 2.3b below.
b. The Grantee will extend its System and offer Cable Service, within a reasonable
time, after a request for Service, to areas with a density of at least nine (9) residential units per
one-quarter (1/4) cable mile of System, as measured from the nearest accessible Cable System tie-
in point actively delivering Cable Service as of the date of such request for Service. Where the
density is less than that specified above, the Grantee may require that Persons requesting Service
pay a portion of the cost of the capital cost of the line extension in advance. The Grantee shall
provide a free written estimate of the total cost for extension and the required payment amount
within fifteen (15) days of the request for Service. The charge for Installation or extension for
each Person requesting Service shall not exceed a pro rata share of the actual cost of extending the
Service. Subscribers shall also be responsible for any standard/non-standard installation charges
to extend the Cable System from the tap to the residence.
SECTION 3. SYSTEM
Section 3.1 System Capacity.
Grantee will continue to operate and maintain a System providing a minimum of at least seventy-
five (75) video programmed Channels throughout the term of this Franchise.
Section 3.2 Construction Deadline.
Except for Grantee's System extension obligations pursuant to Section 2.3, System construction
is substantially complete. Subject to Section 2.3b above, Grantee will use commercially
reasonable efforts to complete any System extension. and construction of new facilities for new
developments contemporaneous with installation of other utilities. The City shall provide
reasonable and timely advance written notice of the location of all new developments to Grantee.
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SECTION 4. COMMUNITY SERVICES
Section 4.1 Commercial Video Programming.
The Grantee will provide broad categories of video programming, including news, sports and
entertainment.
Section 4.2 PEG Access Facilities.
a. Access Channels. The Grantee shall continue to dedicate two (2) Channels for
public, education, and government access (.'PEG Access") programming. The two (2) PEG
Access Channels must be cablecast on the Basic Cable Service tier. All Subscribers who receive
Cable Services offered on the System must receive the PEG Access Channels at no additional
charge. Only to the extent required by Minn. Stat. §238.084, Subd. 1(z) and permitted by
applicable law, the VHF spectrum must be used for the provision of at least one (1) of the PEG
Access Channels. Nothing herein shall diminish the City's rights to secure additional channels
pursuant to Minn. Stat. § 238.084, Subd. I (z), and applicable FCC regulations.
b. Responsibility for PEG Access. The City will operate, administer, and manage
PEG Access programming pursuant to this Section 4.2. The City may delegate its PEG Access
authority and responsibilities to the Commission. The Grantee acknowledges that the Commission
may coordinate the expenditure of Franchise Fees and PEG Capital Fees by and among the
Commission's member municipalities. Nothing herein shall obligate the City to make equipment
or channels available for public access programming or to any particular programmer.
C. Narrowcast. If in the future Grantee serves areas outside the City, at least one (1)
PEG Access Channel must permit the City to provide "narrowcast programming of events; i.e.
permits a program to be cablecast on such Channel for viewing solely by Subscribers in one City
while Subscribers in adjoining cities served by the Grantee and who are members of the
Commission simultaneously view other programming on that Channel. This provision may be
waived by the City if Grantee provides sufficient Channels to allow all served areas to view all
programmed events.
d. Live Origination. The Grantee shall continue to provide two-way capability
permitting transmission of live programming from the public institutional sites listed in Exhibit A
attached. The Grantee shall not be required to provide end-user equipment. The City may
designate additional live programming sites provided that the City shall pay the actual construction
cost of connecting such relocated or additional live programming sites prior to the Grantee's
construction of same and City shall be responsible for the provision of end-user equipment. The
Grantee must ensure that the System meets the technical standards attached as Exhibit B at all live
origination sites. The Grantee must further ensure that the City can "narrowcast" programming
originated from all of the sites designated pursuant to this Franchise unless Grantee provides
sufficient Channels to allow all served areas to view all programmed events.
e. High Definition.
(i) Within one hundred and twenty (120) days after the effective date, unless
delayed by events out of Grantee's reasonable control, the Grantee shall convert one (1)
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PEG Access Channel to high definition ("HD") provided that the programming signals are
provided to the Grantee in HD and meet Grantee's technical specifications for HD
channels. Thereafter, at such time as Grantee makes at least ninety percent (90%) of all
non -PEG Channels available in HD, the Grantee shall also convert the "narrowcast" PEG
Access Channel to HD provided that the programming signals are provided to the Grantee
in HD and meet Grantee's technical specifications for HD channels. The City understands
that, although the Grantee must ensure that the PEG Access Channels are cablecast on the
Basic Cable Service tier and available to all Subscribers at no additional charge, the HD
PEG Access Channel will not be located on the Basic Cable tier, the signal from the HD
PEG Access Channels may not be available in HD on the Basic Cable tier of service, and
Grantee shall have no obligation to carry PEG Access Channels in more than one format;
i.e. dual carriage. Grantee's costs to purchase equipment to convert and distribute
programming on the PEG Access Channels in HD will be reimbursed by the City or
Commission in an aggregate amount not to exceed Seven Thousand Five Hundred Dollars
($7500.00) within sixty (60) days of receipt of invoices evidencing Grantee's expenditures.
(ii) The City acknowledges that in order to receive Access Channels in HD
format Subscribers may be required to buy or lease special equipment, or pay additional
HD charges applicable to all HD services,
f. PEG Access Capital Support. In addition to the requirements of Section 4.2(a) -(e)
above, the Grantee shall collect and remit a PEG capital fee of up to eighty-five cents (850) per
Subscriber, per month ("PEG Capital Fee"). The Grantee shall remit such payments on the same
schedule as the Franchise Fee. All amounts paid shall be subject to audit and recomputation and
acceptance thereof does not constitute an accord that amounts paid are correct. The PEG Capital
Fee as of the effective date is eighty-five cents (85¢) per Subscriber, per month. Grantee may
itemize any PEG Capital Fee on Subscriber's bills. Payment by Grantee must be separate from
and in addition to any Franchise Fee.
g. Use of PEG Capital Fee. The City and Grantee agree that the City will expend the
PEG Capital Fees solely for capital costs (consistent with GAAP) associated with PEG Access. In
consideration for Grantee's obligation to remit the PEG Capital Fee, the City agrees to provide
financial support for PEG Access that is equivalent to the amount of PEG Capital Fees collected
and provided to the City. Within sixty (60) days of written request, the City shall provide Grantee
with an annual report of any expenditures of the PEG Access Capital Fee to insure such fees are
used for capital costs related to PEG Access. The report shall also demonstrate how the City
fulfilled its requirement to provide matching support for PEG Access. Based on the report, the
Grantee may send a written notice to the City alleging that the City failed to demonstrate that the
PEG Capital Fee was used for capital or that matching PEG Access support was provided. The
City shall have thirty (30) days after receipt of the written notice to provide additional information
demonstrating compliance with the requirements of this Section. If the Grantee continues to allege
that the City has not complied with its obligations herein, the Grantee may provide written notice
of its intent to reduce and/or discontinue collecting and remitting the PEG Capital Fee. If the City
disputes the Grantee's actions, it may initiate any enforcement action under the Cable Ordinance
it deems appropriate.
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h. Access Rules. The City may implement rules governing PEG Access Channels and
programming.
i. Parity of Oblivations. The City will impose equivalent PEG Access obligations on
any other franchised provider of Cable Service in the City.
Section 4.3 Drops and Service to Public Buildings.
a. The Grantee must provide, without charge, monthly Basic Cable Service and Cable
Programming Service (excluding pay -per -channel or pay -per -program), one (1) Drop, one (1)
outlet, and one (1) Converter of the type and functionality made available to Subscribers
("Complimentary Service") to the public institutional sites listed in Exhibit A attached. The
programming provided by Grantee is not for public display. The City shall hold the Grantee
harmless for any copyright, or other penalties, incurred due to improper use of free service. If
additional Converters or other customer premises equipment ("CPE") are required to receive
Complimentary Service, Grantee reserves the right to charge the institution the published rate for
such CPE consistent with applicable law.
b. The Grantee shall connect such additional public administration buildings as the
City may subsequently designate, provided however, that the Grantee shall only be required to pay
the cost of the first one hundred and fifty (150) feet of any necessary System construction, and
further provided that the City or institution shall pay any additional mutually agreed upon
construction cost. The Grantee will have a reasonable time from the designation of additional sites
to complete extension. Institutions may add outlets at their own expense. The Grantee shall only
be required to provide Complimentary Service to the extent a newly designated building replaces
a site previously receiving such service.
Section 4.4 Receipt of Subscriber Payments
The Grantee must maintain a convenient means for Subscribers to make payments such as the
ability to make payments electronically via a company website.
SECTION 5. ADMINISTRATION PROVISIONS
Section 5.1 Franchise Fee.
a. The Grantee shall pay a Franchise Fee to the City in an amount equal to five percent
(5%) of its Gross Revenues. The Grantee shall remit Franchise Fee payments to the City on a
quarterly basis within sixty (60) days of the close of the preceding calendar quarter. Payments
shall be based on Gross Revenues generated during the preceding calendar quarter. In the event
Grantee offers a bundle or package of Cable Services and non -Cable Services at a discounted rate,
the Grantee must allocate revenues between Cable Services subject to the Franchise Fee and non -
Cable Services that are not subject to the Franchise Fee on a proportionate pro rata basis in
accordance with GAAP. In no event shall the Grantee allocate the revenues to evade its Franchise
Fee obligations under this Franchise or to disproportionately reduce Gross Revenues.
b. Each Franchise Fee payment must be accompanied by a report in form reasonably
acceptable to City detailing the computation of the payment. All amounts paid are subject to audit
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and recomputation by the City, and acceptance of any payment must not be construed as an accord
that the amount paid is in fact the correct amount. In accordance with Minn. Stat. § 541.05, any
action to recover Franchise Fees must be commenced within six (6) years of receipt of the
Franchise Fee payment or due date for such payment.
C. In the event that any Franchise payment or recomputed payment is not made on or
before the dates specified herein, Grantee shall pay an interest charge, computed from such due
date, at the annual rate of one percent over the prime interest rate.
Section 5.2 Rules of Grantee.
The Grantee may promulgate such rules, terms and conditions governing the conduct of its
business provided that such rules, terms and conditions must not be in conflict with the provisions
of this Franchise, the Cable Ordinance, or applicable laws or regulations.
SECTION 6. INDEMNIFICATION, INSURANCE, BONDS AND SECURITY FUND
Section 6.1 Indemnification.
By acceptance of this Franchise, the Grantee agrees to indemnify, defend, and hold the City
harmless in accordance with the Cable Ordinance.
Section 6.2 Insurance.
At the time of acceptance of this Franchise, the Grantee will file with the City a Certificate of
Insurance in accordance with the Cable Ordinance. The Grantee must maintain such insurance for
the entire term of this Franchise. The insurance for Grantee may be purchased and maintained
jointly with the City's other insurance coverage obligations.
Section 6.3 Performance Bond.
a. At the time of acceptance of this Franchise, Grantee shall deliver to City a
performance bond, in form and substance acceptable to City, from a National or State bank
approved by City, in the amount of Fifty Thousand and No/Dollars ($50,000.00).
b. The performance bond shall conditioned upon Grantee's faithful performance in
accordance with the terms of this Franchise, the Cable Ordinance, and applicable laws and
regulations. After providing Grantee with notice and an opportunity to cure in accordance with
Section 14 of the Cable Ordinance, the City may draw on the performance bond in the event
Grantee fails to comply with any law, ordinance or regulation, to compensate the City for any
damages or loss suffered by the City as a result, including a reasonable allowance for attorneys'
fees and costs, up to the full amount of the bond, recoverable jointly and severally from the
principal and surety of the bond, and further guaranteeing payment by Grantee of claims, liens and
fees due the City which arise. In the event this Franchise is revoked or the rights hereunder
relinquished or abandoned by Grantee, the City is entitled to collect any resultant damages, costs
or liabilities incurred by the City.
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C. The City and Grantee acknowledge that it may be difficult or impossible to
accurately quantify actual damages or losses suffered by the City due to a violation or unsatisfied
obligation under this Franchise, the Cable Ordinance, or applicable laws or regulations. Such
violations or unsatisfied obligations may, however, be presumed to harm the City and the public's
interest. Accordingly, the City may, in its reasonable discretion, collect liquidated damages in an
amount of up to Two Hundred Fifty Dollars and No/100 Dollars ($250.00) per violation of any
provision of this Franchise, the Cable Ordinance, or applicable laws or regulations in an amount
not to exceed Five Thousand Dollars ($5,000) in any calendar year. Each violation may be
considered a separate violation for which separate liquidated damages can be imposed.
d. In the event the City will make any claim against the bond or otherwise seeks to
assess liquidated damages, the City must comply with Section 14 of the Cable Ordinance
governing enforcement of this Franchise.
e. The City's rights herein are in addition to all other rights the City may have and the
City's exercise of such rights does not constitute an exclusive remedy nor limit any other right.
SECTION 7. MISCELLANEOUS REQUIREMENTS
Section 7.1 Amendment of Franchise Ordinance.
The Grantee and the City may mutually agree, from time to time, to amend this Franchise. Any
changes, modifications or amendments to this Franchise must be made in writing, signed by the
City and the Grantee. Nothing herein is intended to expand or diminish the rights given to City
tinder state law. The City reserves its lawful rights, including its police powers, ordinance -making
authority, and under power of eminent domain law.
Section 7.2 Force Majeure.
In the event Grantee's performance of this Franchise is prevented due to a cause beyond its
reasonable control, such failure to perform must be excused for the period of such inability to
perform.
Section 7.3 Severability.
If any term, condition or provision of this Franchise or the application thereof to any Person or
circumstance is held, to any extent, invalid, preempted or unenforceable, the remainder and all the
terms, provisions and conditions herein must, in all other respects, continue to be effective
provided the loss of the invalid, preempted or unenforceable provisions do not substantially alter
the agreement between the Parties. In the event a law, rule or regulation is subsequently repealed,
rescinded, amended or otherwise changed so that the Franchise provision which had been held
invalid, preempted or modified is no longer in conflict therewith, such Franchise provision will
return to full force and effect and thereafter be binding upon thirty (30) days written notice to the
Grantee.
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Section 7.4 Nonenforcement by City.
The Grantee is not relieved of its obligations to comply with this Franchise or the Cable Ordinance
due to any failure or delay of the City to enforce prompt compliance. The City and Grantee may
only waive its rights by expressly so stating in writing.
Section 7.5 Rights Cumulative.
All of the City's and Grantee's rights and remedies pursuant to this Franchise are in addition to
and not exclusive of any and all other rights and remedies available to the City or Grantee.
Section 7.6 Work Performed by Others.
All obligations of this Franchise apply to work performed by any agent, subcontractor or other
Person performing any work or services on behalf of the Grantee pursuant to this Franchise to the
extent applicable, however, in no event will any such Person obtain any rights to maintain and
operate a System or provide Cable Service.
Section 7.7 Entire Agreement.
This Franchise sets forth the entire agreement between the parties respecting the subject matter
hereof. All agreements, covenants, representations, and warranties, express and implied, oral and
written, of the parties with regard to the subject matter hereof are contained herein. No other
agreements, covenants, representations or warranties, express or implied, oral or written, have been
made by any party to another with respect to the matter of this Franchise. All prior and
contemporaneous conversations, negotiations, possible and alleged agreements, representations,
covenants and warranties with respect to the subject matter hereof are waived, merged herein and
therein and are superseded hereby and thereby.
Section 7.8 Termination and Abandonment.
Notwithstanding anything set forth in the Cable Ordinance, Grantee shall not be required to remove
its Telecommunications Network or to relocate the Telecommunications Network or any portion
thereof, or to sell any right, title and interest in its Telecommunications Network to the City, as a
result of any termination, revocation or forfeiture of this Franchise or abandonment of the Cable
System provided the Cable System or Telecommunications Network is being used or is usable by
Grantee for the provision of Telecommunications Services or broadband services as defined. by
applicable state and federal law. Grantee shall have the right to terminate this Franchise upon
ninety (90) days advance written notice to the City ("Termination Date'") and any such termination
shall not impact Grantee right to continue the provision of Telecommunications services and
broadband services over the Telecommunications Network. In the event the Franchise is
terminated, Grantee shall be responsible to remit payment to the City up to the Termination Date
for all PEG fees required under Section 4.2 and all Franchise Fees required under Section 5.1.
Section 7.9 In -Kind Cable -Related Contributions.
a. At any time after this Franchise is approved by the City, the Grantee may, if Grantee
so chooses, provide the City with a written list of "in-kind cable -related contributions" (as that
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term is defined by the FCC in the Section 621 Order) that the Franchise requires Grantee to provide
(including but not limited to the Complimentary Service requirements in Section 4.3 and any PEG
Transport required by Section 4.2). Within One Hundred and Twenty (120) days of receiving the
aforementioned list, the City will notify the Grantee whether, with respect to each identified in-
kind cable -related contribution, the Grantee is relieved, or temporarily relieved, of its obligations
or is required to comply, subject either to the Grantee taking an offset to the Franchise Fee
payments payable under Section 5.1 as may be permitted by the Section 621 Order or to the
Grantee and the City agreeing to a separately negotiated charge payable by the City to the Grantee.
b. In the event the Section 621 Order is stayed or overturned in whole or in part by
action of the FCC or through judicial review, the City and the Grantee will meet promptly to
discuss what impact such action has on the provision of the in-kind cable -related contributions to
which this section applies. Nothing herein waives the City's right to enforce Grantee's compliance
with all lawful obligations contained in this Franchise.
SECTION 8. ACCEPTANCE OF FRANCHISE
Section 8.1 Publication and Effective Date.
This Franchise will be effective on the date of acceptance by Grantee. This Franchise shall be
enacted and published in accordance with applicable local and Minnesota law.
Section 8.2 Time for Acceptance.
a. The Grantee must accept this Franchise within sixty (60) days of enactment by the
City, unless the time for acceptance is extended by the City. Acceptance by the Grantee will be
deemed the grant of this Franchise for all purposes.
b. Upon acceptance of this Franchise, the Grantee and City will be bound by all the
terms, conditions and obligations contained herein.
Section 8.3 Manner for Acceptance.
The Grantee must accept this Franchise in the following manner:
a. The Franchise must be fully executed and acknowledged by Grantee and delivered
to the City.
b. The Grantee must also deliver any construction bond and insurance certificates
required herein that have not previously been delivered, with its acceptance.
Section 8.4 Failure to Accept.
In the event the Grantee does not timely accept this Franchise in accordance with the requirements
herein, this Franchise and all rights granted herein are null and void.
Passed and adopted this 24'h of Februarv. 2020.
10
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CITY OF MONTICELLO
By: _
Its:y
ATTEST:
Its. C •
ACCEPTED: This Franchise is accepted and Grantee agrees to be bound by its teens and
conditions.
BRIDGE WATER TELEPHONE COMPANY
D/B/A TDS TELECOM
By: -"/"
Its: ,S U
Date: CX4, , 20viCJ
�J
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EXHIBIT A
(Live Origination and Free Service Sites)
Monticello
Municipal Liquor Store
545 Hwy 25 Monticello 55362
Drop
Ellison Park
825 East River Street Monticello 55362
Live/Drop
Swan Park
121 Mississippi Drive Monticello 55362
Live/Drop
Monticello Public Library
2006 1h Street West Monticello 55362
Live/Drop
Xcel Ballfield Complex
2171 W. River Street Monticello 55362
Live/Drop
Soccer Park
5550 School Blvd. Monticello 55362
Live/Drop
Hockey Arena
1000 East Broadway Monticello 55362
Live/Drop
City Hall/Community Center
505 Walnut Street Monticello 55362
Live/Drop
High School
5225 School Blvd. Monticello 55362
Live/Drop
A-1
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EXHIBIT B
(Technical Standards- Live Origination Sites)
With respect to all sites listed in Exhibit A, the System shall meet or exceed the following
requirements:
1. The System shall operate in conformance with the technical standards
promulgated by the FCC pursuant to Title 47, Section 76.601 to 76.617, as may be amended
or modified from time to time.
2. The System shall be capable of continuous 24-hour operation without signal
degradation.
3. The System shall be capable of operation without failure, material performance
changes or signal degradation over an outdoor temperature range of -40 degrees F to +130 degrees
F and over a variation in supply voltages from 105 to 130 volts AC.
4. The System will provide access channel connections up to the demarcation point,
both upstream and downstream, without material signal degradation or deterioration and with
signal quality equal to or better than any other channels. Material signal degradation or
deterioration where any signal problem including ghosting or other audio or visual distortion or
interference is apparent without special testing. The Grantee shall not be responsible for technical
problems deriving from facilities or equipment located beyond the demarcation point, within the
institutional site.
B-1
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