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Fibernet Advisory Board Minutes 02-10-2015MINUTES FIBERNET MONTICELLO ADVISORY BOARD MEETING Tuesday, February 101, 2015 — 6 p.m. Boom Island Room, Monticello Community Center Present: Brian Stumpf, Charlotte Gabler and Jon Morphew Absent: Dennis Sullivan and Jacob Kramer Others: Rachel Leonard 1. Call to Order The meeting was called to order by Chair Brian Stumpf at 6:02 p.m. A quorum was present. 2. Additions to the Agenda — None 3. Approval of Minutes JON MORPHEW MADE A MOTION, SECONDED BY CHARLOTTE GABLER TO APPROVE THE MEETING MINUTES FROM JAN. 13TH, 2015 AS PRESENTED; MOTION CARRIED 3-0. 4. Network Update E7 Migration — The board was updated that 4 LCPs are complete and there are currently 126 subscribers on the new platform. Paragon — The board was informed that account information has been sent to Paragon who is working on a partnership model for staff to review. Golden Nest — The board was informed that the introductory call is complete. It will take approximately two weeks for them to take over evening tech support calls which will increase the tech support hours available. Minerva Payment — discussion took place about the annual maintenance agreement. Staff is reviewing the agreement and determining the necessity. The current agreement is up for renewal. 5. Business Office Update Discussion took place about the public perception of the recent price increase for television. There was a slight increase in calls however it appears people are understanding the reason for the increase overall. The board was informed that the subscriber data indicates a trend towards internet only. Discussion took place about the Business Account Rep responsibilities being shifted to other staff members since the position was eliminated in February. 6. Annandale Update The Board was informed that Annandale was not awarded money from the state to finance the building of their network. 7. MN Public Broadband Alliance Update Bylaws have been created to give legal structure to the organization and are now available for Fibernet Advisory Board members to review. FiberNet Advisory Board Minutes — February 10th, 2015 Page 11 8. Customer Service Hours JON MORPHEW MADE A MOTION, SECONDED BY CHARLOTTE GABLER TO RECOMMEND CHANGING THE CUSTOMER SERVICE HOURS TO END AT 6PM; MOTION CARRIED 3 -0. 9. Updated Customer Equipment New products will be available for customers once they are on the E7 platform however the existing equipment is still functional. The board considered the recommendation of offering the optional equipment at a slightly higher rate with a contract. 10. Next Century Cities Organization The board considered supporting the principles of Next Century Cities which brings together cities focused on broadband development. There is no cost to join. JON MORPHEW MADE A MOTION, SECONDED BY CHARLOTTE GABLER TO RECOMMEND SUPPORT OF PRINCIPLES OF NEXT CENTURY CITIES ORGANIZATION; MOTION CARRIED 3 -0. Other Discussion Charlotte Gabler requested financial information (revenue /expense) from Jan. and Feb. The information will be provided at the March meeting. 11. Next Meeting The next meeting is scheduled for March 10th, 2015 at 6 p.m. in the Boom Island Room, MCC. 12. Adjourn BRIAN STUMPF MADE A MOTION, SECONDED BY JON MORPHEW TO ADJOURN THE MEETING AT 6:36 P.M.; MOTION CARRIED 3 -0. Meeting notes provided by Rachel Leonard. Approved: April 14th, 2015 Attest: Mari Weinand, City Clerk FiberNet Advisory Board Minutes — February 10th, 2015 Page 2 1