FiberNet Advisory Board Agenda Packet 08-13-2014AGENDA
FIBERNET MONTICELLO ADVISORY BOARD MEETING
WEDNESDAY, August 13, 2014 — 6 p.m.
Boom Island Room, Monticello Community Center
Members: Clint Herbst, Glen POsllsta, Jon Morphew, Wayne Mayer, Dennis Sullivan
Others: Jeff O'Neill, Rachel Leonard, Dan Olsen
1. Call to Order
2. Additions to Agenda
3. Approval of Meeting Minutes — March I l and June 10, 2014
4. Management Update
• Current Structure
• Candidate Posting Options
5. Network update.
® Video Platform Migration Status
• Email server
• Transport and Core Network Update
• 511 Inet Peering
• Inside Plant
® C7 to E7 Migration
• l OG Ring
• EnventislVerizon
6. Operations update
• FiberNet Business
• Chamber Event Attendance
• Budget
7. Miscellaneous
• Minnesota Public Broadband Alliance Update
• Annandale RFP Update
• Pricing
8. Next Meeting — Tuesday, September 9, 2014
9. Adjourn
MINUTES
FIBERNET MONTICELLO ADVISORY BOARD MEETING
Tuesday, June 10, 2014 — 6 p.m.
Boom Island Room, Monticello Community Center
Members Present: Clint Herbst, Glen Posusta, Jon Morphew,
Members Absent: Wayne Mayer, Dennis Sullivan
Also Present: Jeff O'Neill, Brian Estrem, Rachel Leonard, I1_leana
1. Call to Order
Chair Clint Herbst called the meeting to order at 6 p.m.
2. Additions to Agenda
• FAB membership
3. Approval of Meeting Minutes — May 13, 2014
JON MORPHEW MOVED TO ACCEPT THE MAY 13, 2014 MEETING MINUTES
AS WRITTEN. GLEN POSUSTA SECONDED THE MOTION. MOTION CARRIED
3-0.
4. Source One migration update
Brian Estrem reported that Source One billing system is working fine with one or two
calls per week from customers. Fine tuning of the system is nearly complete.
5. Network update
Brian Estrem reported as follows:
• Video Platform Status & service issue update
o Stability of terrestrial channels improved. Would like to turn up channels
that are available via terrestrial
o Improve signal capture for channels that are being obtained from satellite
dish
• Email server
o Email transition to email server underway
• DNS server
o Resides in Windom - key accomplishment
• DHCP server
• Transport and Core Network modifications to be installed by July 4' with
installlation of E7's after that. Proposed to purchase equipment necessary to
complete installation. Cost of $13,500 to be offset by sale of receivers that are no
longer necessary.
i FiberNet Advisory Board Meeting Minutes — June 10, 2014
JON MORPHEW MOVED TO PURCHASE E7 EQUIPMENT AND SELL TEN
RECEIVERS TO FUND SWITCHES FOR E7 EQUIPMENT. CLINT HERBST
SECONDED THE MOTION. MOTION CARRIED 3-0.
Jeff O'Neill will provide an update on this via the Council Connection (green
sheet).
6. Operations update
Discussion included:
• Walk in hours
• Tech Support
• Paragon/sales
• Future staffing — Brian noted that we are not able to find a part time locator which
means one of our installers is tied up on locates. There are a large number of
locates this summer due to I-94 project. We may be losing customers due to
install time frame being too far out.
CLINT HERBST MOVED TO HIRE AN INSTALLER AND WORK WITH
DAN OLSEN AT WINDOMNET TO FIND AN ADDITIONAL INSTALLER
TO BRING ON IF NEEDED. GLEN POSUSTA SECONDED THE MOTION.
MOTION CARRIED 3-0.
7. Other:
• It was the consensus of the group to send Wayne Mayer a letter asking he wants
to remain on the board.
8. Next Meeting — July 15, 2014 in the Boom .Island Room
9. Adjourn
JON MORPHEW MOVED TO ADJOURN AT 7:20 P.M. GLEN POSUSTA
SECONDED THE MOTION. MOTION CARRIED 3-0.
Meeting Notes provided by board liaison.
Approved:
Attest:
City Administrator
21 FiberNet Advisory Board Meeting Minutes —June 10, 2014
Cathy Shuman
From: Jeff O'Neill
Sent: Wednesday, August 13, 2014 4:24 PM
To: Cathy Shuman
Cc: FiberNet Bryan Rabe; Rachel Leonard; Dan Olsen
Subject: FW: Where you able to get that quick summary of projects put together for tonight's meeting?
Attachments: image(8).jpg
Cathy - Please print 7 copies of this awesome report and picture for distribution to the FAB at the meeting
tonight. Thanks Bryan for preparing this information!
From: Bryan Rabe [maiIto:brabe@fibernetmonticello.com]
Sent: Wednesday, August 13, 2014 4:15 PM
To: Jeff O'Neill
Cc: Rachel Leonard
Subject: Re: Where you able to get that quick summary of projects put together for tonight's meeting?
adding picture
On Wed, Aug 13, 2014 at 4:13 PM, Bryan Rabe <brabelernetmonticello.com> wrote:
Video: We have migrated roughly 135 channels off receivers to the Vubiquity fiber feed. Stability has been
great, with much less digitizing and greater uptime
We have also moved off an over the air (OTA) box that Mark Pultusker implemented, back to the old way it
was before Mark. WE have seen very noticeable picture quality improvements along with MUCH better
stability and less digitizing.
We will be moving more channels to the fiber feed, as we work on converting all the contracts for the fiber
feed. This should be non -service affecting.
Email -email is still working, Dan O is working on making sure all the data can be saved.
Internet- Dan O is working on moving our other circuit at 511, there is mass confusion as to who actually owns
it. Thats the hold up there. We are targeting late next week to do the peering and new router/switch upgrade.
Shortly after that we will do the internet upgade(100m), my guess is though people will notice the latency
upgrade immediately. The internet will now be faster than anyone here has even seen. I have been working on
racking and making ready these new pieces of equipment. Great pains have been taken to make everything a
perfect as possible. I have attached a photo of it. This will be Monticello's new network. It will go from 3 racks
of equipment to 1, and look exceptional to boot.
I finally got all the city buildings cut over from the C7 to the E7 for their gigabit backbone. Here is an excerpt
from my email Showing the trials and tribulations:
Just wanted to touch base with you about what we discussed a week or two back at the Head End about
upgrading the city to be able to use their gigabit capacity. Its been a long road to get to this point so I though I
should fill you in.
1. The city's Calix E7 was on the first revision of software that Calix made for this box. So in order to get
current, I had to go though many software loads, it wasn't one and done upgrade (it was actually 4 full upgrades,
all done out of hours as to not disrupt business). After that was done, It fixed some issues you were having and
that was great but it broke our management software we use to communicate with it, so it basically put your E7
off the grid because of old the management software was.
2. So it was upgrade management software time (CMS), once again we were stuck with so old of a version, that
a single upgrade would not make us current. We had 3 full revisions( full database back/restores, new clients,
etc) we had to hop though to get to current, however after after the second revision upgrade, Calix changed
memory requirements, and wouldn't you know.. we were short. So new memory was ordered(which turned out
to be a giant debacle, but no need to get into that). Tuesday morning of this week, I came in early to do a
painless memory upgrade, which turned out to be far from painless. This is the first time this server has been
powered down since setup (maybe 5 years), and on reboot after the successful memory install, CMS hung with
a permissions error and shut down. After nearly a day on the phone with Calix and Calix bringing in multiple
people because no one could figure out who/what/where/why they did a temporary fix to get this thing up far
enough to try and install the newest version. Actually the new version(Ca1_ix's most current) installed fine and
we were off and running.
3. Getting the E7 configured how we spoke about it.. Well it wasn't much after the CMS install, that I found
configuring the new ONT's that will be at the City locations not configuring properly. A quick look revealed
none other than ancient firmware on the ONT's, and I think you can realize where this is going... I worked on it
a few hours before I gave up and called Calix. Calix proceeded to work on this trying to figure it out, again
calling in many people and at the end of the day it turned out to be many issues, but the main one being a
lacking of a management vlan allowing these ONT's to come and talk back with CMS. That then brought me
down the road of configuring the beast of our core switch the 4507. I was able to get the configured, ONT's
would take their configurations, and all was good, we can now proceed..or so I thought.
4. Upon configuring the ONT's I ran into another issue with giving them the 1 gig. They wouldn't take more than
200m of bandwidth, and here we are again with Calix and myself stumped. Calix is currently looking into the
situation, I may have a "work around" that uses new indoor ONT's that we have here. I say "work around"
because its not using the ONT's that are in place( in the buildings currently), not because is a cheap, or a thrown
together thing. The indoor ONT is far and above better than anything we have currently deployed at fibernet. I
will be testing the indoor ONT this afternoon, first trials look like you can give these guys 1 gig of bandwidth. If
I was betting I would say the ONT's we have are to old to support the 1 gig. Which I wonder how they ever
thought they could get you a gig with anyway, all these firmware upgrades (E7, and ONT) I have been doing
have enabled this, it was not even an option up until literally yesterday.
5. Having some down time with this project yesterday with calix looking into things, I was able to start really
digging into the city network. After more head shakes, and how's than I can count. I started breaking it down,
into conquerable segments. I started yesterday with something simple a speedtest. My speedtest netted me about
20/20, ok thats my starting point. As I started to break down, the locations I was able to break down the links
those locations used, I took note of those and here they are:
On the E7 you have 2 ONT's, and 1 cats uplink from your switch in the HE here to get your city vlan to the E7.
E7 city hall ONT---- l Omeg TLS
E7 public works ----- I Omeg TLS
E7 uplink ------------ I Omeg TLS
Infact there was only one profile on the E7 and that was for 10/10
City Hall -This city hall ONT was very interesting, I showed a 100m TLS, 20m internet, 50m internet and 100m
internet. All these were passing data, and up.
Liquor Store ----20m TLS
IMV -----20m TLS
Ball Fields 20m TLS
I found that there has never even been a 100m TLS profile ever built on the first C7-1, so I built that and did
some testing. I then provisioned all the City ONT's with 100m TLS, but was still being throttled to 20m. I
started to poke around with unlabeled ports on the Cities ONT and found an unlabeled 20m internet port and it
had a bunch of Doug's static ip's on it. With Brian E's permission we upgraded your internet speed to l 00meg
and ran another speed test. 80/40 was the result, and you should be able to feel that. I feel there is more we can
get out of it but I think it is a good start in the right direction of getting the city its proper speeds.
I will keep you updated on progress, but this is where we stand today. Thanks for your patience.
This is not an all-inclusive list of the activities performed.. We continue to mitigate trouble issues and make great strides
in bringing this network to a carrier class operation. All hands are on deck.
On Wed, Aug 13, 2014 at 3:32 PM, Jeff O'Neill <Jeff. Oneill(d�ci.monticello.mn.us> wrote:
If its possible for you to attend, that would be great. If not due to short notice I understand. I think in the future
it would be great for you to attend the meetings. Thanks.
Jeff O'Neill
City Administrator
City of Monticello, MN
763-271-3215
Bryaii. Rabe
Lead Install Technician
brabeRfibernetmonticello.com
761-11,4-0107
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Blandin Foundation -
STRENGTHENING RURAL MINNESOTA
Blandin Foundation awards grant to the MSL G uhft Broadband AMance for
broadband collaboration study
GRAND RAPIDS, Minn (July 24, 2014) — Blandin Foundation announced today that it has awarded six
grants totaling $123,190 that assist rural Minnesota communities in advancing high-speed Internet
access and use in their communities, including a grant to address the high cost of broadband in rural
Minnesota.
The MN Public Broadband Alliance will research and review the benefits of creating a technology
partnership to improve delivery of broadband services and maximize broadband use by member
communities, with support of a $10,000 Blandin Foundation grant.
"The joining of communities to help pursue the goal of broadband service to all of Minnesota is a
natural evolution", said Dan Olsen, General Manager of Windomnet." The wealth of knowledge amongst
the communities that can be shared and leveraged is astounding. "
The project will look at how a technology alliance could satisfy the common needs of publically financed
broadband networks. The MPBA will identify other regional technology alliances that could guide their
effort, while also evaluating the potential for member communities to serve as mentors for additional
communities wanting to increase their broadband capabilities.
"Rural leaders know that connected communities are vibrant communities," said Dr. Kathleen Annette,
CEO of Blandin Foundation. "We are delighted to see the City of Monticello pull together resources to
plan for access to — and use of — high-speed Internet so critical to work and life today."
Since making rural broadband use and access a focus in 2003, Blandin Foundation has partnered with
leaders in more than 69 communities and 106 organizations across the state to support sustainable
broadband adoption to enhance quality of life and place.
About Blandin Foundation: Blandin Foundation works for vibrant rural Minnesota communities by
investing in community leaders and working with partners to expand opportunity for all
residents. Located in Grand Rapids, Minn., it is one of only a handful of foundations in the U.S. focused
exclusively on rural communities and the largest rural -based private foundation in
Minnesota. Information on Blandin Foundation grant -making, leadership development programs and
public policy initiatives: www.blandinfoundatiori.org.
Media contacts:
Blandin Foundation
Allison Ahcan, Director of Communications
T: 218-327-8717
C: 218-259-2893
arahcan@blandinfoundation.org
Blog: http://outposts.blandinfoundation.org and www. bland inonbroad band.org
Twitter: @BlandinFound
Facebook: www.facebook.com/BlandinFoundation
JoAnne Johnson, Minnesota Public Broadband Alliance
ioanneciohnson@broad bandventures.net
I
Charter Members
Windomnet Dan Olsen Dano@windomnet.com
Forrest Forsheim forrest.forsheim@swsc.org
Monticello Fibernet Jeff O'Neill Jeff.Oneill@ci.monticello.mn.us
Rachel Leonard Rachel. Leonard @ci.monticel lo.mn.us
SMBS Keith Stubbe tunesrus@iw.ne-
St. Cloud Micah Myers micah.myers@ci.stcloud.mn.us
Scott County Gary Shelton gshelton@co.scott.mn.us
Staff
JoAnne Johnson loanneciohnson@broad bandventures. net
Advisory Brian Estrem
Potential new members, pending their approval:
True North Broadband Joe Buttweiler ibuttweiler@arrowhead.coop
Lake Connections Jeff Roiland iroiland@lakeconnections.com
ti
Section 501(c)(6) of the Internal Revenue Code provides for the exemption of business leagues,
chambers of commerce, real estate boards, boards of trade and professional football leagues, which are
not organized for profit and no part of the net earnings of which inures to the benefit of any private
shareholder or individual.
A business league is an association of persons having some common business interest, the purpose of
which is to promote such common interest and no', to engage it a regular business of a kind ordinarily-
carried
rdinarilycarried on for profit. Trade associations and professional associations are business leagues. To be
exempt, a business league's activities must be devoted to improving business conditions of one or more
lines of business as distinguished from performing particular services for individual persons. No part of a
business league's net earnings may inure to the benefit of any private shareholder or individual and it may
not be organized for profit to engage in an activity ordinarily carried on for profit (even if the business is
operated on a cooperative basis or produces only enough income to be self-sustaining). The term line of
business generally refers either to an entire industry or to all components of an industry within a
geographic area. It does not include a group composed of businesses that market a particular brand
within an industry.
Chambers of commerce and boards of trade are organizations of the same general type as business
leagues. They direct their efforts at promoting the common economic interests of all commercial
enterprises in a trade or community, however.
501(c)(6) Business and Professional Org. Tipsheet
Business leagues, chambers of commerce, real-estate boards,
boards of trade, or professional football leagues (whether or not
administering a pension fund for football players), not organized for
profit and no part of the net earnings of which inures to the benefit
of any private shareholder or individual.
- Internal Revenue
Code Section 501(c)(6)
Exemption Application
- Form 1024, including Schedule C (current form is dated 9/98)
- $400 for organizations with gross receipts normally $10,000 or less; $850
for larger organizations (Small automatically -revoked organizations seeking
reinstatement may be eligible for a reduced fee of $100 under Transitional
Relief rules until 12/31/2012)
- Submit fee using Form 8718
- There is no filing deadline for a 501(c)(6) application.
Annual filing
- Gross receipts normally less than $50,000 - file Form 990-N
- Gross receipts normally less than $200,000 - file Form 990 -EZ
- Gross receipts normally more than $200,000 - file Form 990
- Check instructions: an organization's assets can also affect which form
must be filed
Caution An organization that fails to file a required return for three years in
a row will have its exempt status automatically revoked.
Basic Rules
- To qualify, an organization must be primarily engaged in promoting the
common business interests of the members through exchange of
information, continuing education, labor negotiations, lobbying or similar
-,
e4- 4-t.,.
0%_LI V IIICJ
- 501(c)(6) organizations may not allow any part of their net earnings to
inure to the benefit of any private shareholder or individual
- Specific services that merely provide a convenience or economy to
individual members in their businesses are not qualifying activities
- Donations are not deductible as charitable contributions, but dues or
similar amounts may be deductible as a business expense
- Larger organizations may be required to disclose that contributions are not
deductible in their solicitation materials
- (c)(6)s usually cannot qualify for the special low -rate non-profit bulk
mailing permit.
Lobbying
- 501(c)(6) organizations are permitted to have unlimited amounts of
legislative activity as long as it is in furtherance of the exempt purpose.
- In some cases, (c)(6)s may be required to notify members that a portion
of dues is not deductible because of lobbying carried on by the
organization. Organizations may elect to pay a proxy tax instead of making
this notification.
Political Activity
- Political activity is permitted, but cannot be the organization's primary
purpose, and will in most cases incur a penalty tax.
- In some cases, (c)(6)s may be required to notify members that a portion
of dues is not deductible because of political expenditures made by the
organization. Organizations may elect to pay a proxy tax instead of making
this notification.
Examples
- Professional associations
- Trade associations
- Chambers of commerce
- Convention and visitors bureaus
- Better business bureaus
- Business and professional women's clubs
Links
- Information about points of intersection between business leagues and the
IRS. Life Cycle of a Business League.
- IRS Publication 557, Tax Exempt Status for Your Organization
- Business leagues organizations are the third most common type of 501(c)
organizations after 501(c)(3) and 501(c)(4). There are many Exempt
Organizations Continuing Professional Education articles on social welfare
yap ���a���� ��. �C LCA- way o access these is through the Exempt
Organizations CPE Topical Index.
- IRC 501(c)(6) Organizations, 2003 Exempt Organizations Continuing
Professional Education Technical Instruction Program, Topic I. This is the
most recent CPE article.
- Compliance Guide for Tax-Exempt Organizations [Other than 501(c)(3)s]
- Section 7.25.6 of the Internal Revenue Manual
CITY OF
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August 7, 2014
Kelly 4mi enkamp
City Administrator
30 Cedar Street East, PO Box K
Annandale, MN 55302
Dear Ms. Hinnenkamp,
MI/
PHONE: 763-295-2711 Pnx:763-295-4404
505 Walnut Street I Suite 11 Monticello, MN 55362
On behalf of the City of Monticello, I am pleased to submit a proposal to the City of Annandale
for working in partnership to install, maintain, and operate a fiber optic network that will serve
the residents, businesses, institutions, and public facilities within the Annandale community.
The proposal includes service to the area within the city limits and is expandable to the Greater
Annandale area.
Monticello, as a sister city in Wright County, is uniquely poised with existing physical and
human infrastructure necessary to provide operational support to Annandale in a cost efficient
and effective manner. Monticello looks forward to the prospect of assisting Annandale in
deploying and operating a world class, fiber -based telecommunications system delivered to its
citizens and businesses as a public utility. Further, Monticello truly appreciates the opportunity
to utilize its capacity in helping Annandale realize the benefits such as great local service and
price controls that come from delivery of this essential service by those that have the best interest
of the community in mind.
Enclosed please find an original of the proposal. Copies of the proposal are included in a
separate envelope as instructed.
Thank you for reviewing the proposal and I look forward to your response.
Jeff O'Neill
City Administrator
505 Walnut Street, Suite 1
Monticello, MN 55362
Jeff-oneiH@ci.monticello.mn.us
www.ci.monticel lo.mn.us
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1
Prepared By:
Service Provider Partner
Request for Proposal
August 8th, 2014
CITYfOF
M014FIBERN 1 a�a�
Service Provider Partner— Request for Proposal
FiberNet, City of Monticello
TABLE OF CONTENTS
1.0 EXECUTIVE SUMMARY.......................................................................................... 3
2.0 SCOPE OF SERVICES.............................................................................................. 4
3.0 GENERAL PROJECT REQUIREMENTS................................................................... 5
4.0 QUALIFICATIONS OF VENDOR.............................................................................. 5
5.0 DETAIL OF EQUIPMENT AND STAFF..................................................................... 6
6.0 EXPECTATIONS OF CITY BY VENDOR.................................................................... 6
7.0 EXPERIENCE............................................................... see ......... *so ............... *as .........*so 6
Service Provider Partner — Request for Proposal
FiberNet, City of Monticello
LETTER OF TRANSMITTAL (See attached)
1.0 EXECUTIVE SUMMARY
FiberNet Monticello finds itself in the ideal position to provide services to the City of
Annandale as an operating partner. FiberNet has been operating a triple -play FTTP
network that has become one of the most competitive broadband markets in the country.
Certainly there has been a lot of press regarding our network, good and bad, but in the
end we know we made the right decision for our community. The savings passed on to
residents and businesses equates to millions of dollars, and the services offered are the
gold standard of the industry. Municipalities interested in delivering broadband services
to their community have many obstacles ahead of diem. Who better to partner with than
a like-minded municipal broadband provider that has lived through all the trials and
tribulations this industry brings?
FiberNet currently delivers service to 1500 subscribers or about 33% of our residents and
businesses. Competitive pricing and strong marketing by Charter and TDS have kept our
penetration rates below desired levels, but our community is the ultimate benefactor of
low cost/high value services. The City of Monticello also benefits from this because more
of the money that would have gone to high cost/low value services now stays in our
community, which creates an environment promoting economic development. FiberNet
understands that quality broadband has become an essential service for businesses and
residents in our communities. It appears that Annandale has no option other than to'build
their own infrastructure to deliver these essential services. The option to bring in an
operating partner and benefit from the experience of FiberNet is an excellent option
which we would be pleased to provide.
FiberNet has also spearheaded an effort to create a Minnesota Public Broadband Alliance
with other public broadband providers. We -believe this is a critical step in our region to
ensure the success of cities like Annandale and others that are considering a similar path
for quality broadband services in their communities. FiberNet has already started an
alliance with Windomnet and Southwest Minnesota Broadband Services (SMBS).
Together we have made great progress sharing resources and minimizing costs to deliver
even better services. This is the core concept of the Minnesota Public Broadband
Alliance: to share resources, costs, and best practices; to deliver high quality broadband;
and to ensure the best value for our subscribers.
FiberNet's proximity and ability to deliver and support 100 megabit (MB) broadband
services in your community would be an easy extension to our existing network. With
little competition in Annandale for quality broadband, we believe Annandale has a great
opportunity that would be enhanced with FiberNet as an operating partner. This is a very
similar situation to Windomnet and the eight towns that are now part of SMBS.
FiberNet's alliance with Wimdomnet and SMBS brings their experience to the table as
well.
3
Service Provider Partner — Request for Proposal
FiberNet, City of Monticello
2.0 SCOPE OF SERVICES
Proposed Partnership: FiberNet would continue to explore a business model to
provide all transport, internet service, operational support, and service capable of
delivering 100 MB (or greater) symmetrical internet service. A preliminary business
model for 50 MB and 100 MB services has already been provided to the City of
Annandale. FiberNet would be the preferred service provider for Annandale,
receiving a per subscriber fee of approximately $21 per subscriber based on current
assumptions.
Network Planning and Design: FiberNet would work with the City of Annandale to
review the current build model to ensure feasibility of the network and business
model currently under consideration prior to funding. Once an engineering firm is
selected, FiberNet would consider a project management role to assist the city
through the build, installation, turn up of the network, and subscriber installation to
ensure a smooth transition for operations and service.
Fiber Build and Ownership: The City of Annandale would be responsible for all
capital expenditures pertaining to the engineering, construction, FTTP access
network, and outside plant maintenance and repair. FiberNet has provided Annandale
with preliminary business models based on various take rates. We would continue to
review these models with Annandale to ensure a mutual understanding of all
assumptions and associated costs in the partnership.
Services: Service pricing for 50 MB and 100 MB services has been provided in the
current business models provided to Annandale. FiberNet would propose to deliver
and support these services for a fee of approximately $21 per subscriber. FiberNet
would continue to work with Annandale on the business model to ensure the business
model and funding are sustainable. FiberNet would be a preferred provider for
internet service and could bring in other vendors to provide additional over -the -top IP
services. FiberNet currently has a strategic relationship with a vendor to provide
security, data center, cloud services, and additional virtual services to complement
our core service offerings primarily to our business customers.
Network Operations: FiberNet staff, customer service representatives (GSRs) and
technicians would provide the same level of support for Annandale subscribers that
they provide in Monticello. Annandale's proximity provides a very cost effective
solution for service delivery. GSRs would take phone and email requests for sales and
service through our helpdesk and assign work to the appropriate staff. Cost for
additional staff is included in the model provided to Annandale.
Network Maintenance: Daily maintenance, such as locating, would be most cost
effective if provided by Annandale's locators. Outside plant (OSP) network
infrastructure replacement and repair would be coordinated by FiberNet staff.
Service Provider Partner —Request for Proposal
FiberNet, City of Monticello
Annandale would be responsible for labor and capital for these expenditures.
Examples of this might be the replacement of a pedestal, cut fiber, or the placement
of a new drop. These assumptions have been built into the model provided but will
need further discussion.
Economic Benefit: Highly reliable and future -proof fiber speed offered at prices
governed by the local government (and not shareholders) will have significant
economic impact on the community over time. System reliability and access to fiber -
based speeds assures peak efficiency for processes that require data transfer, thereby
enabling employees to work at peak potential. Assurance of affordability resulting
from prices governed by the community results in a cost saving resource that is
affordable for all businesses, big or small.
Providing a precise measurement of economic gain in terms of creation of new jobs
and rate of pay resulting from the presence of high speed data services provided in
affordable fashion is difficult to pinpoint. However, it is self-evident that improved
efficiencies and cost savings over time will result in an enhanced setting for economic
development within the community and provide Annandale businesses with a
competitive advantage.
Ca aci : The network architecture would be FTTH GPON. Symmetrical bandwidth
up to 1 Gigabit (GB) would be available to all residents and businesses. The model
provided to Annandale assumes 50 MB and 100 MB offerings to the residents and
businesses. Fine tuning of service pricing and costs would be defined in a final model
and contract.
3.0 GENERAL PROJECT REQUIREMENTS
The City of Monticello, as a municipality, is very familiar with the general project
requirements identified in the request for proposal and is capable of full compliance. The
City of Monticello, working in partnership with Annandale, will employ its expertise to
assist in acquisition of grant resources or other financial and physical assets necessary to
make the project a success.
4.0 OuAmncAnoNs OF VENDOR
FiberNet Monticello has been providing triple play broadband services for four years in
one of the most competitive markets in the United States. Without the competition
FiberNet has in Monticello, it would have most likely provided only internet service.
Internet is by far the easiest of the three services to support and the most profitable.
Annandale is uniquely positioned to take advantage of their current market and provide
internet service. FiberNet is in an excellent position to provide the services and support
over Annandale's infrastructure; to create a cost effective solution for Annandale by
capitalizing on FiberNet's current assets. This is a win-win solution and supports the
Minnesota Public Broadband Alliance that Monticello has initiated.
Service Provider Partner — Request for Proposal
FiberNet, City of Monticello
5.0 DETAIL OF EOIITPMENT AND STAFF
The FiberNet system encompasses a fiber network deployed across the entire City of
Monticello; a head -end building (central office) which delivers triple play services of
internet, phone, and cable to residents and businesses; and a business office where our
customers can walk-in or be served via phone or email.
Currently Fibernet is staffed with:
General Manager (Interim) — Dan Olsen, Windomnet
3 Customer Service Representatives (GSRs)
1 Sales Associate
3 Service Technicians
1 Central Office Technician
1 Network Architect (Contract)
FiberNet would be adding an additional technician and CSR per the model provided to
support Annandale. FiberNet would encourage Annandale to tour our operation facilities
to see first-hand our network and the employees that would be supporting Annandale.
Additional details regarding equipment and staff would continue during contract
discussions.
6.0 t+ XPECTATIONS OF CITY BY VENDOR
At this point it is assumed that Annandale will incur all network infrastructure costs,
capital and labor in the construction and maintenance of the outside plant (OSP) network
and electronics. Details of the partnership are open for discussion. Depending on the end
solution it's possible that other cities, such as Buffalo, Maple Lake or Clearwater, may
have an interest in sharing build costs to receive ultra-high speed broadband connectivity.
7.0 EXPERIENCE
The Request for Proposal asks for references of three public agencies served by the
proposing vendor. As a department of the City of Monticello, FiberNet has successfully
served its home community for a number of years. The experience gained provides a
high degree.of confidence that FiberNet will support Annandale in successful fashion.
However, it should be noted that access to even broader experience and knowledge is
available beyond Monticello's borders. Through a direct association with Windomnet
and through participation in an emerging alliance of public broadband providers,
FiberNet is already benefitting from an increased knowledge base and sharing of
telecommunication resources. It goes without saying that Annandale would benefit from
and contribute to this family of public broadband providers through its association with
FiberNet.
D
Service Provider Partner — Request for Proposal
FiberNet, City of Monticello
In addition to experienced personnel within the organization, FiberNet has utilized the
services of Doug Dawson. Mr. Dawson is the owner and president of CCG Consulting.
CCG is a successful telecommunications consulting firm with over 700 clients. CCG's
clients include ILECS, CLECS, cable companies, ISPs, municipalities, and wireless
carriers. Dawson's expertise has been key to the operational success of FiberNet at the
outset and his company is looked to for occasional assistance on an nngninfy bs-,k,
Dawson has direct experience facilitating the collaborative efforts of cities working
together to provide telecommunication services for their constituents. Doug Dawson can
be reached at 202.255.7689. The link to the CCG Consulting webpage is:
h"://ccgeomm.com/Home LaSe.html.
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