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City Council Minutes 08-08-2011 WorkshopMINUTES SPECIAL WORKSHOP/MEETING — MONTICELLO CITY COUNCIL Monday, August 8, 2011— 4:00 p.m. Boom Island Room, Monticello Community Center Present: Clint Herbst, Lloyd Hilgart, Tom Perrault, Glen Posusta, Brian Stumpf Absent: None 1. Call to Order Mayor Herbst called the Special Meeting to order at 4 p.m. 2. Purpose of Workshop: Discussion of 2012 Proposed Departmental Budgets 3. Introduction Jeff O'Neill welcomed everyone to the departmental budget workshop. He handed out a department outline for presentations with a little time for questions. The departments listed are presenting today and the remaining departments will present on August 22nd Levy information is planned to be provided for Council on August 22. The preliminary levy needs to be approved at the September 12t" meeting. Tom Kelly discussed general information related to the 2012 budget. All debt levies will be included in the proposed levy. Partial funding of rental equipment to build in funding for future capital expenditures is included in the levy. Liquor funds are scheduled to be transferred to street reconstruction and to MCC for building repairs. Street reconstruction find levy would be $75,000. Tom Kelly explained that the tax levy will include funding for storm water maintenance, which could also be funded by a utility charge. Levy will include COLA and step increases in addition to health insurance and other benefits. The proposed levy does not include certain items: wastewater treatment plant debt payment (which is budgeted out of other funds currently) and reserves for future facilities as included in the Capital Improverment Plan (Public Works facility, Fire Station, Bertram Chain of Lakes Park). Tom Kelly showed a chart with residential and commercial values and potential taxes for 2012. He noted that some of the potential increases are related to the new homestead credit law passed by the State legislature. The new law is similar to the previous homestead credit law, but shifts taxes from homestead to non - homestead property. The State will no longer collect the funds and pay a portion to local governments. Instead the tax capacity will decrease and that funding will no longer be part of the city's tax levy calculation. Essentially the taxable market value of homes and businesses will be calculated in a slightly different manner which will most likely increase taxes for a number of tax payers due to the change in this law. Tom Kelly noted that the County is not prepared to provide any figures at this time as they are programming their system for the new calculation requirements. City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 1 4. Finance Department Tom Kelly presented the budget information for the Finance Department. He noted several of the service trends that they are tracking. In the category of number of accounts payable checks, he noted this has increased due to the number of FiberNet checks which in turn has increased the workload for the department. Lloyd Hilgart asked why FiberNet doesn't do their own accounting. Tom Kelly and Glen Posusta explained that the Finance Department provides the needed oversight and segregation of duties; the workload has been shifted within the current finance staff to handle the duties. Tom Kelly also talked about the annual audit and the process they go through during the year to keep in compliance with audit requirements. Tom Kelly noted that they anticipate no change from 2011, although the 2012 budget does include step increases for staff. 5. Community Development Department Angela Schumann explained that the Community Development Department (CDD) has evolved over the last 10 years to create a department that is focused on community responsiveness. The CDD includes planning & zoning, building and inspections, and econ dev. Responsibilities include: facilitating development processes; administrating zoning ordinance and permitting processes; long range land use planning; and community engagement, communications and customer service. Service trends show a decrease over the last few years due to the downturn in the economy. There is a bright light in the commercial sector with some new opportunities that staff is working on. Angela Schumann talked about the workload of staff and the requests that generate that workload. She noted that there are many more residents to serve along with a much larger business community. Angela Schumann discussed some of the communication techniques which have been developed and are being used as tools within the community and to the outside world. Angela Schumann talked about upcoming initiatives, noting some initiatives being proposed for the coming year. Recent initiatives have been completed to bring a number of areas up to date which will serve the CDD as they work on projects in 2012. There are some optional initiatives that the CDD is looking forward to in future years: laserfiche, e- permitting, revision to subdivision ordinance, northwest area planning, and right -of -way river restoration. Angela Schumann pointed out some initiatives that have been dropped including reducing the number of city newsletters, some funding for River Rider, and reduction in planning costs. 6. Building Safety Department City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 2 Ron Hackemnueller showed the Building Department's mission and stated their goals to provide quality service and increase the level of communication and public education in this area, enforcement of code standards, thorough plan review, update handouts, and inventory of blighted properties. Some of the old handouts are still referencing the old zoning code and are in dire need of updating. Brian Stumpf asked if the city has gotten the word out about blighted property and the process that is needed to handle complaints related to blights. Angela Schumann and Ron Hackenmueller have prepared materials and have handouts available. There are some things beyond their control, especially in dealing with foreclosed properties, bank processes, and court cases. Jeff O'Neill explained that there is a program where vacant properties could be registered with the City; however, the process is complicated and the City cannot do a lot with those properties. Angela Schumann noted that, in a discussion with Tim Suchy, he said that there are companies out there that can help manage those properties which relieves the city of those problems. Ron Hackenmueller noted that the work load has shifted to more commercial and industrial projects. Increase in population has created a lot more time on the phone with residents that have questions about building and zoning issues. He gave the example of helping a resident in a rental property that called with mold problems; Ron spent quite a few hours helping this person. Glen Posusta asked how long it takes to issue a building permit. Ron Hackemnueller said that, on simple permits such as a deck, they tell the customer it could take up to 2 weeks, which allows the building department sufficient time for plan review. On average those permits take about a week. Ron Hackenmueller pointed out that the department is in need of a replacement vehicle for one of the vans. This would be the only capital item plamred for this department for 2012. Lloyd Hilgart posed a question for the CDD department. He was approached by a resident that needed a grading permit and was dismayed that it took over 2 weeks to get that permit. Bruce Westby explained that part of the problem is a paper management problem and it took staff significant time to find the records that were needed for this project. Angela Schurnami noted that the delay was also related to some complicated issues with the particular property located in Carlisle Village. 7. Community Center Department Ditty Baltos led the presentation for the MCC facility and its programs. She noted the many things they offer in the areas of recreation, fitness, and rental facilities. Kitty Baltos talked about service trends and noted that in all areas the facility usage and program participation showed increases over the years except for a slight dip in 2010. Trends in 2011 show an increase again. Kitty Baltos showed the revenues that have been derived from the various programs. Since remodeling the Warehouse room, they are pushing to increase the size of their fitness classes to take advantage of the extra space. City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 3 Friendship Island has proven to be a very popular offering for summer daycare for ages 5 -12. Kitty Baltos summarized additional programs that are offered through MCC such as softball leagues, hockey leagues, community garden, and Farmer's Market. The MCC also gets involved in the community in a variety of events: Walk & Roll, Riverfest, ball tournaments, Movies in the Park, National Night Out, Block party, Bertram Family Fun Day, Halloween Kiddie Parade, and Santa and Easter events; these fit a needed niche in the community. Membership trends dipped slightly in 2010 but are up again in 2011 so they are hoping that trend continues. Kitty Baltos also reviewed rental trends for weddings and other internal and external uses. Kitty Baltos noted that they also provide decorating for weddings which has honed out to be a huge success. Kitty Baltos pointed out "good news/bad news" on trends: seeing more residents using facility but capacity is a problem. Kitty Baltos discussed the proposed MCC natatorium improvements and explained why these are important. Kitty Baltos pointed out the projected costs ranging between $1,392,840 and $1,620,840 depending on which recommendations come to Council. It is proposed for this funding to come from MCC Reserves ($900,000 estimated) and Liquor Store funds. This would be one -time initiative. Jeff O'Neill pointed out that there would be significant energy savings and rebates to be derived from the improvements. Kitty Baltos talked about another priority area being program activities and event development. This initiative is supported by the MCC Advisory Board and would increase progralmning revenue. The projected cost of this would be $10,000 and would include a summer intern. The MCC is also looking at improved marketing and communication as a priority budget item and included $7,000 in the 2012 budget to enhance their on -line presence. They are hoping to collaborate with the School's Community Education progrannrning and facilities. There may be some software needs associated with this. General facility maintenance is also budgeted for 2012 in the amount of $50,000. This would provide replacements in certain areas: Mississippi Room carpet, stairway flooring, and terrazzo repair by the front counter. The MCC is also looking into providing river recreation services such as canoe and kayak rentals. They are looking into a partnership with a nearby company that is equipped to provide such 6Y.31MUNIM Kitty Baltos presented an optional priority of an outdoor splash park in the vicinity of the previous skate and bike park. The Advisory Board would like to increase the water features provided by the facility and she placed $250,000 in the budget to construct a splash park. She did point out that it is difficult to generate revenues from such an amenity as there are many communities provide free outdoor splash parks. Another optional item is a budget item to consolidate recreation services with the School District and she placed $30,000 in the budget for possible staffing needs. Kitty Bahos noted that it is difficult to cover everything related to the MCC in such a short time and invited questions from Council. Jeff O'Neill asked if there are any plans City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 4 in place to utilize the Prairie Center space. Kitty Baltos noted that discussions have just begun. One of the complications is providing equipment for set up, which would need to be kept on site. Another area that needs some work is figuring out how to provide the needed customer service for the Prairie Center, without impacting her staff adversely. 8. Enaineerin2 Department Bruce Westby reviewed the primary services of the engineering department: develop and manage a variety of street and utility programs; administer Storm Water Pollution Prevention Program ( SWPPP); review complex building plans; issue ROW and grading permits; and inspect projects, drainage and grading issues, and transportation issues. About 30 ROW permits are issued each year and only a couple of grading permits. An upcoming project will be to address street sign reflectivity maintenance. Bruce Westby talked about service trends in his area with Hwy 25 traffic congestion being a major issue. SWPPP requirements are not in compliance and eventually they expect the State to address compliance with those laws. Numerous streets are deteriorating and will need to keep up with street reconstruction program. MN Pollution Control Agency is increasing the number of stringent requirements and his department is charged with trying to keep up with those items. Among the priority project budget items are: Trunk Hwy 25, Fallon Av Overpass, second River crossing, and West 7t" Street. Bruce Westby pointed out the importance of these projects and noted that costs vary for each project and will have to be determined. City has some dedicated funding sources. The Transportation Advisory Committee will be involved in these priority projects. Another priority budget item is the SWPPP which is mandated by the MPCA. Purpose of the program is to prevent localized and downstream flooding and pollution. The City has not inspected or maintained any of the storrnwater ponds and will need to increase efforts in this program. There will be staffing and possible future equipment costs. Bruce Westby noted that the MPCA keeps adding rules and requirements in this area which will increase costs related to this program. Cities have the option of helping fund this program through stonnwater utility fees. Bruce Westby talked about the Municipal State Aid System (MSAS) as a priority budget item. The city's annual 2011 allotment was $387,828 which can be allocated for construction and maintenance of streets. There are costs involved with keeping and maintaining records for this program. WSB and Associates perform some of these duties right now and hopefully city staff will be able to do some of that in the future when the State develops their new software. An optional budget item that Bruce Westby presented is city -wide pedestrian crosswalk improvements. Brice Westby also noted that the city has deferred the TH 25 stonnwater pond lift station that would be placed on the south side of town; the estimated cost of this project is $1 million. Glen Posusta asked why this project is on the list as the area doesn't have any flooding issues. Bruce Westby agreed that is the reason this project is City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 5 deferred indefinitely until such time that a solution would be needed. All of these projects are addressed in the CIP in future years. Bruce Westby noted that he is recommending that the next street reconstruction project be delayed until 2013 and reviewed the area that would be included in that. 9. Human Resources Department Tracy Ergen demonstrated the areas of emphasis under Human Resources. She regards the employees and the Council as her customers. Her contact with the public is pretty much limited to the hiring process and some outside vendors. Tracy Ergen highlighted some of the recent projects she has worked on such as pay equity, FiberNet staffing, employee handbook and policies, and the safety committee /OSHA. Some of the areas of main focus are: employee relations, benefits /payroll administration, recruitment and selection, pay equity compliance, and policy development and administration. Tracy Ergen noted that she has done a lot of work on job descriptions, including writing new ones for all of the FiberNet staff. The employee handbook has been an ongoing process, and will incorporate a number of policies related to employment. The biggest portion of her job is employee relations — time spent on the phone or in person with employee questions and concerns. Tracy Ergen noted that there is a lot of information on the HR tab on the City Intranet. One of her priority budget items is safety training and she placed $6,000 in the 2012 budget. The goal of this is to reduce the number of work injuries and claims; currently the City has approximately 33% higher claims than other comparable cities. Tracy Ergen talked about the need to improve the workstations in our office environments as that is one of the most problematic areas. Tom Kelly explained that it is a combination of ergonomics and education. Consensus of Council is to start determining what can be done to improve the ergonomic issues. There were a short discussion on how the claim ratios are calculated and it was noted that hopefully those would improve as the city invests in more safety training and older claims roll off. Lloyd Hilgart asked if Tracy Ergen could separate out the data by department to determine the ratio of claims broken down by department. Tracy Ergen commented that she has to do that when she reports to worker's comp. Lloyd Hilgart asked how the premiums are detennined. Tom Kelly explained the process for calculating by experience rating and then the results are rolled together in figuring the amount of the premiurn. Deferred budget items are Staff Training & Development with a cost estimated at $2000- 5000 annually and additional HR training classes which would run about $1000 a year. 10. Deputy ClerldProiect Coordinator budgets (IT, Animal Control, Elections, Laserfiche) City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 6 The Deputy Clerk along with the Administrative Assistant oversees records management for the City in addition to many other administrative tasks. Services that are managed under records management are the master filing system, electronic records retention, retention and destruction schedules, and coordination between departments to scan and store records. Unfortunately, the trend in this area has resulted in piles of records which have to be sorted, scanned, stored and /or destroyed and over a year's backlog of filing. With use of Laserfiche, this could include the ability to integrate with other equipment and software systems to expand the way we manage our records. Incorporated into the budget for future years is funding for Laserfiche to accomodate our needs for scanning and storing records, capability to use our city website for access to city records by internal and external users, and integrating Laserfiche with other software such as Springbrook, PennitWorks and GIS. City staff is working on a presentation for an upcoming Council meeting related to expansion of our Laserfiche system. Information Technology (IT) services are centralized for most of the City and provide oversight of all technology (internet, landline and cell phones, printers); purchasing and installation of IT equipment and software, maintaining and updating of the city network and servers, and troubleshooting problems as they occur. The city contracts with an outside technician for assistance with data processing and works with other service providers for phones and printers. The City uses a 4 -year replacement cycle for personal computers which is budgeted on an annual basis. In addition, the city's servers and other network equipment are updated and replaced approximately every 5 -8 years. The email exchange server is on the list for replacement in 2012 and an additional backup file server is needed to place in an off-site location. Elections take place again in 2012 so that is a priority item for the budget. City staff manages the Primary and General elections and the absentee voting for the City, keeps current on election laws, works with candidates for local offices, and coordinates processes with the county and state. There is a significant impact on job duties for the Deputy Clerk during election time from approximately July to early November. Other city employees are also involved, mainly with absentee balloting. A higher voter turnout and more absentee voting is anticipated. The highest expense is expected to be for miscellaneous professional services with payments to election judges, who are a critical part of running an election and required by state election laws. We do not anticipate the need for any new election equipment this year, but there will probably be some changes coming in the relatively near future. Animal Control services are provided for the City through a contracted employee. This person handles animal control for Monticello residents, maintains the shelter building, handles animal boarding for Monticello and a number of area cities, transports animals to other shelters, and maintains records of incidents and boarding. The trends show an increase in the number of calls for service, especially in the surnmer months. The Animal Control Officer often works beyond the number of hours specified in the contract (although the city only pays the contract amount). The Officer is responsible for coordinating animal control with the Sheriff s Department and for any backup that is needed. At one time there had been discussion on the potential for moving the Animal Control position from a contact to a salaried one. If Council would want staff to look City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 7 into that, a study should be completed to determine how feasible this would be. Currently there are 2 contracts in place with the Officer: one for animal control for Monticello and the other for managing the Shelter and working with area cities. City staff plans to meet with the Animal Control Officer later this year to discuss and update the contracts. 11. Department of Motor Vehicles Ann Johnson talked about responsibilities of the Deputy Registrar's office (DMV) such as transfer of licenses and titles, correcting titles, collect fees, issuing license plates, processing driver license address changes and duplicates, and processing game and fish licenses. Glen Posusta asked why they can do driver license address changes and duplicate licenses, but not issue new licenses. Anti Johnson explained that they don't require taking pictures and the State is not providing that option anymore. Ann explained that the City had the choice of doing passports or driver licenses, but not both, as the state did not want those processes to take place in the same office. The City chose to pursue driver licenses as there would be a financial advantage to that. Since that time, they have never been given the camera equipment that is needed for issuing new licenses. Ann Johnson reviewed some of the service trends for the DMV including number of transactions in various areas. The State tracks these transactions and provides feedback to the DMV. The main source of revenue for the DMV is the transaction fee that is charged. There are certain transactions for which they cannot charge, however. The goal is to increase the volume of chargeable transactions in order to increase profit. Ann Johnson recommends investigating new ways to advertise and to pursue dealerships for business. Main priority initiative is to keep staff educated and certified, which is required by the State. The cost for this initiative is relatively minimal. Ann Johnson also noted that the State's technology is lagging, and the City has worked hard to accommodate the technology level that the DMV needs. Two other priorities for the office are enhancing the security system to add some cameras and to increase the advertisement and marketing for 2012. The DMV staff continues to look at various options for increasing their visibility. One additional priority item is to maintain and replace the DMV vehicle when needed. Having the vehicle allows them to provide courier service for dealerships which has been very well received among area dealerships. 12. Adiournment As there was no further business, Mayor Herbst adjourned the meeting at 6:48 p.m. Recorder: Catherine M. Shuman , Approved: August 22, 2011 , �% Attest: 0,t,�.C. -�" C ministrator City Council Special Meeting /Workshop Minutes — August 8, 2011 Page 8