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FiberNet Advisory Board Agenda Packet 09-15-2015AGENDA FIBERNET MONTICELLO ADVISORY BOARD MEETING Tuesday, September 15, 2015 — 6:30 p.m. Boom Island Room, Monticello Community Center Members: Brian Stumpf, Charlotte Gabler, Jon Morphew, Dennis Sullivan, Jacob Kramer Others: Jeff O'Neill, Dan Olsen, Rachel Leonard, Bryan Rabe 1. Call to Order 2. Additions to Agenda 3. Approval of August Meeting Minutes 4. Network update • Calix Compass Update • Features • Tech Support Trouble Shooting • Acceptable Use Policy Warning Letters • GigaCenter Trial Summary • Golden West Update • Telephone Update 5. Business Office Update • September Subscriber Counts • Response to upcoming 10/1/15 internet price change 6. Consideration of approving additional internet speed packages and pricing 7. Management Update • Potential Telecom Services Support • Introduction of Joe Buttweiler of Consolidated Telecommunications Company 8. Financial Update 9. Consideration of changing December meeting date from 12/15/15 to 12/8/15 10. Next Meeting — Tuesday, October 13, 2015 11. Adjourn MINUTES REGULAR MEETING — FIBERNET MONTICELLO ADVISORY BOARD Tuesday, August 1111, 2015, Boom Island Room, Monticello Community Center Present: Brian Stumpf, Charlotte Gabler, Jacob Kramer, Jon Morphew, Dennis Sullivan Absent: Others: Jeff O'Neill, Rachel Leonard, Bryan Rabe 1. Call to Order Brian Stumpf called the meeting to order at 6:30 PM. 2. Additions to Agenda • Financial Report from Finance Director • FiberNet Facebook Page 3. Approval of Meeting Minutes JON MORPHEW MOVED TO APPROVE THE JULY 14TH, 2015 REGULAR MEETING MINUTES. DENNIS SULLIVAN SECONDED THE MOTION. MOTION CARRIED 4-0 WITH 1 ABSTENTION. 4. Network Update • Bryan Rabe provided an update on the 10 gig ring. • Bryan Rabe informed the board that the City Council approved the Calix Compass trial at the August 10th meeting. Purchase order has been sent to Calix. • Bryan Rabe highlighted the upcoming GigaCenter trial. Installs are currently being scheduled for the test customers. 5. Business Office Update • Rachel Leonard provided the latest subscriber data. • Rachel Leonard updated the board on the most recent bill from Golden West. It is the first correct bill since they discovered their error. Board requested to see next month's bill and will make a recommendation to City Council in September. • Jeff O'Neill updated the board on the recent number of data requests made involving FiberNet and staff efforts to comply efficiently and appropriately. Brian Stumpf reviewed City Council decision at the August 10th meeting requesting city attorney and staff to research whether there is merit to a harassment/burdensome claim for some of the requests. 6. Business Manager Update Jeff O'Neill informed the board that the first round of interviews are complete. 3 candidates were selected for second interviews. However, due to unanticipated staff changes, the second round of interviews has been postponed. 7. Yondoo Update FiberNet Advisory Board Minutes: 8/11/15 Jeff O'Neill updated the board on the progress of the negotiations with Yondoo. The city attorney is currently working on the structure of the agreement with Yondoo staff. Hoping to have a final version ready for an upcoming City Council meeting. Rachel Leonard also informed the board of a small number of upcoming channel renewals. Decision about Yondoo will need to be made to determine how to proceed with the renewals. 11. Consideration of removing legacv/lovalty pricing for residentjil internet to create consistent pricing for all internet customers Rachel Leonard provided a summary of the changes made to residential internet in the fall of 2014 and requested approval to complete the promotion. All subscribers would pay the same price for 50M internet as of October 1, 2015. Leonard outlined the communication plan for informing affected subscribers and the financial impacts of the change. Dennis Sullivan asked about the choice to limit residential internet to two speed options. Rachel Leonard and Bryan Rabe outlined future options for providing additional speeds if the board chooses. JON MORPHEW MOVED TO APPROVE REMOVAL OF LEGACY/LOYALTY PRICING AND PROMOTIONS. CHARLOTTE GABLER SECONDED THE MOTION. MOTION CARRIED 4-0 WITH 1 ABSTENTION. 12. Added Items Rachel Leonard informed the board about a need to update some of the settings on the FiberNet Facebook Page. 13. Next Meeting The next meeting of the FiberNet Monticello Advisory Board is scheduled for September 15th, 2015 in the Boom Island Room at the Monticello Community Center. 14. Adiournment DENNIS SULLIVAN MOVED TO ADJOURN THE MEETING AT 8:30 PM. JON MORPHEW SECONDED THE MOTION. MOTION CARRIED 4-0 WITH 1 ABSTENTION. Recorder: RachQl Leonard Approved: Attest: Jeff O'Neill, City Administrator Residential & Business Subscribers (Customer Counts) Service Jan Feb Mar Apr May Jun Phone Only 38 36 34 33 33 33 Internet Only 517 531 546 547 567 577 Television Only 89 85 82 81 75 75 Phone &Internet 171 167 163 167 173 174 Phone & Television 52 51 51 48 51 50 Internet & Television 351 345 343 339 331 325 Triple Play 321 317 312 309 298 298 Total Subscribers 1539 1532 1531 1524 1528 1532 Total Phone 582 571 560 557 555 555 Total Internet 1360 1360 1364 1362 1369 1374 Total Television 813 798 788 777 755 748 Total Services 2755 2729 2712 2696 2679 2677 Jul Aug Sep Oct Nov Dec YTD I CHG 32 30 29 --- --- --- -9 -23.7% 591 607 612 --- --- --- 95 18.4% 76 78 77 --- --- --- -12 -13.5% 170 171 176 --- --- --- 5 2.9% 50 51 48 --- --- --- -4 -7.7% 321 319 322 --- --- --- -29 -8.3% 292 284 282 --- --- --- -39 -12.1% 1532 1540 1546 0 0 0 7 0.5% 544 536 535 --- --- --- -47 -8.1% 1374 1381 1392 --- --- --- 32 2.4% 739 732 729 --- --- --- -84 -10.3% 2657 2649 2656 --- --- --- -99 -3.6% Residential & Business Subscribers (Percentage of Customers) Service Jan Feb Mar Apr May Jun Jul Aug Sep Phone Only 2.5% 2.3% 2.2% 2.2% 2.2% 2.2% 2.1% 1.9% 1.9% Internet Only 33.6% 34.7% 35.7% 35.9% 37.1% 37.7% 38.6% 39.4% 39.6% Television Only 5.8% 5.5% 5.4% 5.3% 4.9% 4.9% 5.0% 5.1% 5.0% Phone & Internet 11.1% 10.9% 10.6% 11.0% 11.3% 11.4% 11.1% 11.1% 11.4% Phone & Television 3.4% 3.3% 3.3% 3.1% 3.3% 3.3% 3.3% 3.3% 3.1% Internet & Television 22.8% 22.5% 22.4% 22.2% 21.7% 21.2% 21.0% 20.7% 20.8% Triple Play 20.9% 20.7% 20.4% 20.3% 19.5% 19.5% 19.1% 18.4% 18.2% Total Subscribers 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Total Phone 21.1% 20.9% 20.6% 20.7% 20.7% 20.7% 20.5% 20.2% 20.1% Total Internet 49.4% 49.8% 50.3% 50.5% 51.1% 51.3% 51.7% 52.1% 52.4% Total Television 29.5% 29.2% 29.1% 28.8% 28.2% 27.9% 27.8% 27.6% 27.4% Total Services 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Residential and Business Service Participation (Percentage of Customers) Oct Nov Dec 0.0% 0.0% 0.0% Service I Jan I Feb I Mar I Apr I May I Jun I Jul I Aug I Sep I Oct I Nov I Dec I YTD I CHG % Phone 38% 37% 37% 37% 36% 36% 36% 35% 35% -3% -8% TV 53% 52% 51% 51% 49% 49% 48% 48% 47% -6% -11% Internet 88% 89% 89% 89% 90% 90% 90% 90% 90% 2% 2% Residential Subscribers (Customer Counts) Service Jan I Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD CHG % Phone Only Internet Only 30 28 26 25 24 24 23 22 21 38.4% 38.9% 39.8% -9 87 -30.0% 17.8% 490 499 511 517 534 543 557 571 577 Television Only Phone & Internet 86 82 78 77 72 72 73 76 75 6.6% 6.4% 6.5% -11 10 -12.8% 10.8% 93 89 91 92 98 101 100 101 103 Phone & Television Internet & Television Triple Play 51 50 50 47 50 49 49 50 47 3.5% 3.6% 3.3% --- --- --- -4 -26 -37 -7.8% -7.5% -12.1% 346 340 337 334 329 323 319 317 320 305 301 298 295 284 285 278 270 268 Total Subscribers 1401 1389 1391 1387 1391 1397 1399 1407 1411 0 0 0 10 0.7% Total Phone Total Internet 479 468 465 459 456 459 450 443 439 0 0 0 -40 34 -8.4% 2.8% 1234 1229 1237 1238 1245 1252 1254 1259 1268 0 0 0 Total Television Total Services 788 773 763 1 753 735 1 729 1 719 1 713 710 0 0 0 -78 -84 -9.9% -3.4% 2501 2470 2465 1 2450 2436 1 2440 1 2423 1 2415 2417 0 0 0 Residential (Percentage of Customers) Service Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Phone Only 2.1% 2.0% 1.9% 1.8% 1.7% 1.7% 1.6% 1.6% 1.5% --- --- --- Internet Only 35.0% 35.9% 36.7% 37.3% 38.4% 38.9% 39.8% 40.6% 40.9% --- --- --- Television Only 6.1% 5.9% 5.6% 5.6% 5.2% 5.2% 5.2% 5.4% 5.3% --- --- --- Phone & Internet 6.6% 6.4% 6.5% 6.6% 7.0% 7.2% 7.1% 7.2% 7.3% --- --- --- Phone & Television 3.6% 3.6% 3.6% 3.4% 3.6% 3.5% 3.5% 3.6% 3.3% --- --- --- Internet & Television 24.7% 24.5% 24.2% 24.1% 23.7% 23.1% 22.8% 22.5% 22.7% --- --- --- Triple Play 21.8% 21.7% 21.4% 21.3% 20.4% 20.4% 19.9% 19.2% 19.0% --- --- --- Total Subscribers 100.0% 100.0% 100.0% 100.0% 100.0°/% 100.0% 100.0% 100.0% 100.0% 0.0% 0.0% 0.0% Total Phone 19.2% 18.9% 18.9% 18.7% 18.7% 18.8% 18.6% 18.3% 18.2% --- --- --- Total Internet 49.3% 49.8% 50.2% 50.5% 51.1% 51.3% 51.8% 52.1% 52.5% --- --- --- Total Television 31.5% 31.3% 31.0% 30.7% 30.2% 29.9% 29.7% 29.5% 29.4% --- --- Total Services 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% --- --- --- Residential Service Participation (Percentage of Customers) Service I Jan I Feb I Marl Apr l May l Jun I Jul l Aug l Sep I Oct I Nov I Dec I YTD I CHG % l Phone 34% 34% 33% 33% 33% 33% 32% 31% 31% -3% -9% TV 56% 56% 55% 54% 53% 52% 51% 51% 50% -6% -11% Internet 88% 88% 89% 89% 90% 90% 90% 89% 90% 2% 2% Business Subcribers (Customer Counts) Service Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD CHG % Phone Only 8 8 8 8 9 9 9 8 8 24.1% 25.2% 25.6% 0 0.0% Internet Only 27 32 35 30 33 34 34 36 35 Phone & Internet 56.5% 54.5% 8 29.6% Television Only 3 3 4 4 3 3 3 2 2 0.7% 0.7% 0.8% -1 -33.3% Phone & Internet 78 78 72 75 75 73 70 70 73 Triple Play 11.6% 11.2% -5 -6.4% Phone & Television 1 1 1 1 1 1 1 1 1 100.0% 100.0% 100.0% 0 0.0% Internet & Television Triple Play Total Subscribers 5 5 6 5 2 2 2 2 2 Total Internet 49.6% 50.6% -3 -2 -3 -60.0% -12.5% -2.2% 16 16 14 14 14 13 14 14 14 138 143 140 137 137 135 133 133 135 0 0 0 Total Phone Total Internet 103 103 95 98 99 96 94 93 96 0 0 0 -7 -2 -6.8% -1.6% 126 131 127 124 124 122 120 122 124 0 0 0 Total Television Total Services 25 25 25 1 24 20 1 19 20 1 19 19 0 0 0 -6 I -15 -24.0% -5.9% 254 259 247 1 246 243 1 237 234 1 234 239 0 0 0 Business Subscribers (Percentage of Customers) Service Jan Feb Mar Apr May Jun Jul Aug Sep Phone Only 5.8% 5.6% 5.7% 5.8% 6.6% 6.7% 6.8% 6.0% 5.9% Internet Only 19.6% 22.4% 25.0% 21.9% 24.1% 25.2% 25.6% 27.1% 25.9% Television Only 2.2% 2.1% 2.9% 2.9% 2.2% 2.2% 2.3% 1.5% 1.5% Phone & Internet 56.5% 54.5% 51.4% 54.7% 54.7% 54.1% 52.6% 52.6% 54.1% Phone & Television 0.7% 0.7% 0.7% 0.7% 0.7% 0.7% 0.8% 0.8% 0.7% Internet & Television 3.6% 3.5% 4.3% 3.6% 1.5% 1.5% 1.5% 1.5% 1.5% Triple Play 11.6% 11.2% 10.0% 10.2% 10.2% 9.6% 10.5% 10.5% 10.4% Total Subscribers 100.0% 100.0°/% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Total Phone 40.6% 39.8% 38.5% 39.8% 40.7% 40.5% 40.2% 39.7% 40.2% Total Internet 49.6% 50.6% 51.4% 50.4% 51.0% 51.5% 51.3% 52.1% 51.9% Total Television 9.8% 9.7% 10.1% 9.8% 8.2% 8.0% 8.5% 8.1% 7.9% Total Services 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Business Service Participation (Percentage of Customers) Oct Nov Dec 0.0% 0.0% 0.0% Service I Jan I Feb I Mar I Apr I May I Jun I Jul I Aug I Sep I Oct I Nov I Dec I YTD I CHG % Phone 75% 72% 68% 72% 72% 71% 71% 70% 71% -4% -5% TV 18% 17% 18% 18% 15% 14% 15% 14% 14% -4% -22% Internet 91% 92% 91% 91% 91% 90% 90% 92% 92% 1% 1% Fiber Net Schedule of Revenue and Expenses (Modified Accrual Basis) 8/31/2015 Original Amended Account Number Description Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Ytd% Budet g Bud et g REVENUE 656-00000-341180 PEG Access Fee $ (10,000) $ (10,000) (659) (644) (639) (635) (619) (632) (628) (618) (5,073) 50.7% 656-00000-341190 USF Fee (10,000) (10,000) (675) (679) (674) (697) (703) (704) (672) (673) (5,477) 54.8% 656-00000-362900 Refunds and Reimbursements (222) - - - - - (222) --- 656-00000-362920 Services - Misc (1,515) (1,514) (1,503) (1,489) (1,339) (1,340) (1,330) (1,307) (11,337) --- 656-00000-362990 Other Miscellaneous Revenue (11) (4) (208) (8) (2) (2) (171) (36) (442) --- 656-00000-380510 Television Services (565,284) (565,284) (45,118) (50,974) (50,021) (49,778) (48,932) (49,280) (48,493) (47,985) (390,582) 69.1% 656-00000-380520 Internet Services (554,256) (554,256) (47,631) (47,524) (48,462) (48,396) (49,433) (49,854) (49,924) (50,256) (391,480) 70.6% 656-00000-380522 Equipment Rental/Purchase (127,044) (127,044) (10,681) (11,363) (10,987) (10,878) (14,361) (11,237) (13,327) (11,595) (94,430) 74.3% 656-00000-380530 Phone Services (315,000) (315,000) (17,886) (25,088) (25,151) (25,458) (24,352) (25,206) (24,424) (24,678) (192,243) 61.0% 656-00000-380540 CABS Revenue (57,600) (12,000) (3,266) (3,149) (3,348) 11,792 (13,142) 3,073 (8,041) 67.0% 656-00000-380542 Late Fees (1,480) (1,535) (1,215) (1,350) (1,230) (1,510) (1,215) (1,335) (10,870) --- 656-00000-380545 Discounts Offered -Taxable 2,224 2,170 2,129 2,128 2,292 2,218 2,205 2,196 17,563 --- 656-00000-380546 Discounts Offered -Non Taxable 3,855 3,782 3,786 3,606 3,676 3,716 3,570 3,496 29,486 --- 656-00000-380557 Miscellaneous Charges (12,400) (12,400) (620) (470) (986) (1,574) (2,161) (2,088) (2,498) (2,349) (12,745) 102.8% 656-00000-380558 Misc Charges -Non Taxable 45 (337) (54) (602) (125) (508) (13) (174) (1,768) --- OPERATING REVENUE Totals: (1,651,584) (1,605,984) (123,639) (137,329) (137,334) (123,340) (150,431) (133,354) (136,920) (135,315) (1,077,661) 67.1% EXPENSE Dept 49870 General & Administration 656-49870-410100 Salaries Full -Time Reg 89,749 89,749 (879) 10,244 9,402 9,773 9,781 9,987 14,283 9,672 72,264 80.5% 656-49870-410200 Salaries Full -Time OT 4,500 4,500 14 48 27 14 17 4 14 14 152 3.4% 656-49870-410300 Salaries Part -Time Reg 30,101 30,101 3,164 3,955 2,136 1,350 1,258 1,453 2,171 1,433 16,920 56.2% 656-49870-410310 Salaries Part -Time. OT 500 500 - - - - - - - - - 0.0% 656-49870-410400 Salaries Temporary -Reg 5,000 5,000 - 61 364 - - - - - 425 8.5% 656-49870-412100 Pera Contributions 9,364 9,364 911 1,069 867 835 829 858 1,235 834 7,438 79.4% 656-49870-412200 Fica Contributions 8,051 8,051 736 860 713 664 659 683 987 663 5,965 74.1% 656-49870-412300 Medicare Contributions 1,883 1,883 172 201 167 155 154 160 231 155 1,395 74.1% 656-49870-413100 Health Insurance Contributions 47,508 47,508 - 3,695 3,657 3,657 3,657 3,653 3,697 3,664 25,679 54.1% 656-49870-413300 Life Insurance Contributions - - 23 22 22 22 22 22 22 156 --- 656-49870-413400 Disability Ins Contributions 38 35 35 35 35 36 35 249 --- 656-49870-414200 UC Benefit Payments - - - - - - - - 656-49870-420300 Printed Forms And Paper - 337 - - - 337 --- 656-49870-420990 Office Supplies - - 179 - 195 360 50 - - 784 --- 656-49870-421990 Gen Operating Supplies 14,500 14,500 103 3,228 1,937 4,756 2,717 1,031 440 2,143 16,354 112.8% 656-49870-430100 Professional Services -Audit 5,350 5,350 - - - - - - - - 0.0% 656-49870-430400 Legal Fees - - 900 11,115 525 555 75 150 986 14,306 --- 656-49870-430700 Management Services (GM) 100,000 75,000 - 6,235 1,885 715 1,690 2,015 - 12,540 16.7% 656-49870-431800 Professional Services -Billings - 25,000 - - - - 10,173 2,045 2,016 2,030 16,264 65.1% 656-49870-431970 Regulatory Professional Svcs 20,000 20,000 - 658 658 - - 1,975 1,979 - 5,271 26.4% 656-49870-431990 Miscellaneous Prof Services 24,000 24,000 2,617 1,955 3,565 7,271 (50) 2,558 6,612 4,362 28,889 120.4% 656-49870-432100 Telephone/Internet 2,640 2,640 150 - 156 306 313 8 909 8 1,850 70.1% 656-49870-432150 Internal IT Services 24,291 24,291 2,024 2,024 2,024 2,024 2,024 2,024 2,024 2,024 16,194 66.7% 656-49870-432200 Mail & Delivery Services - - 543 507 807 623 1,135 555 933 578 5,682 --- 656-49870-432500 Cable/Network Services - 128 - 2,024 128 - 1,901 - 4,182 --- 656-49870-433200 Training/Conferences - - - 12 - - - 12 24 --- 656-49870-434600 Marketing 1,500 1,500 - - 220 39 5 289 553 36.9% 656-49870-436100 LPV Insurance 9,514 9,514 6,730 - - - - - 6,730 70.7% 656-49870-440100 Repair and Maint-Buildings - - - 1,199 304 - - - - 1,357 2,859 --- 656-49870-441200 Building/Room Rental 16,980 16,980 1,415 1,415 1,415 1,415 1,415 1,415 1,415 1,415 11,320 66.7% 656-49870-443200 Write Offs 11,000 11,000 4,394 - (357) 3,493 1,459 790 760 703 11,242 102.2% 656-49870-443300 Dues Membership and Subscrip 1,500 1,500 400 - - 895 - - - 1,295 86.3% 656-49870-443700 Licenses And Permits 1,500 1,500 - - 139 - 25 - 1,293 - 1,457 97.1% 656-49870-443980 Bank Charges 15,000 15,000 852 922 1,246 1,301 951 953 950 981 8,156 54.4% 656-49870-443990 Miscellaneous Other Exp 6,000 6,000 208 6 5 5 12,580 338 112 6 13,261 221.0% 656-49870-472030 Operating Transfer Out - - - - - - - - - - - --- 656-49870 EXPENSETotaIS: 450,431 450,431 23,554 33,664 46,640 42,549 51,846 32,362 46,192 33,386 310,193 68.9% Original Amended Account Number Description Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Ytd% Budet g Bud et g Dept 49870 Field Operations 656-49877-410100 Salaries Full -Time Reg 165,118 185,118 13,994 17,678 17,058 17,201 17,172 17,187 25,513 17,172 142,976 77.2% 656-49877-410200 Salaries Full -Time OT 10,000 10,000 1,167 1,211 1,224 755 661 1,121 1,281 949 8,369 83.7% 656-49877-410300 Salaries Part -Time Reg 10,000 - - - - - - - - - --- 656-49877-410310 Salaries Part -Time OT 656-49877-410400 Salaries Temporary -Reg 10,000 - - - - - - - - - --- 656-49877-412100 Pera Contributions 13,884 13,884 1,137 1,417 1,371 1,347 1,338 1,373 2,009 1,359 11,351 81.8% 65649877-412200 Fica Contributions 12,097 12,097 926 1,134 1,097 1,077 1,069 1,099 1,625 1,087 9,114 75.3% 65649877-412300 Medicare Contributions 2,829 2,829 217 265 257 252 250 256 380 254 2,131 75.3% 656-49877-413100 Health Insurance Contributions 45,882 45,882 - 5,205 5,440 5,440 5,440 5,440 5,440 5,440 37,845 82.5% 656-49877-413300 Life Insurance Contributions - - 33 33 33 33 33 33 33 228 --- 656-49877-413400 Disability Ins Contributions - - 57 57 57 57 57 57 57 401 --- 656-49877-414200 UC Benefit Payments 5,000 5,000 - - - - - - - - 0.0% 656-49877-415100 Work Comp Ins Premiums 13,000 13,000 3,792 3,792 29.2% 656-49877-421110 Clothing Supplies 5,000 5,000 - - - - - - - 0.0% 656-49877-421200 Motor Fuels 10,000 10,000 - 157 249 126 271 302 260 342 1,707 17.1% 656-49877-421800 Fiber/Video/Phone Supplies 145,000 145,000 8,717 762 4,775 328 315 21 14,015 1,834 30,767 21.2% 656-49877-421990 Gen Operating Supplies 35,000 35,000 - 501 21 4,735 5,841 3,126 452 4,008 18,685 53.4% 656-49877-422500 Landscaping Materials 5,000 5,000 - - - - - - 36 36 0.7% 656-49877-422990 Misc Repair and Maint Supplies 2,160 2,160 121 2 - 123 5.7% 656-49877-424100 Small Tools ($500-$9999) 25,000 25,000 - - - - - 0.0% 656-49877-431900 Maintenance Agreements 110,000 110,000 63,536 2,077 406 - 66,019 60.0% 656-49877-431990 Miscellaneous Prof Services 15,000 15,000 - 641 871 91 9,028 455 (6,587) 658 5,157 34.4% 656-49877-432770 Gopher State Locates 5,000 5,000 50 31 20 71 240 - 172 323 907 18.1% 656-49877-433100 Travel Expense 2,000 2,000 - - - - - - - - 0.0% 656-49877-433200 Training/Conferences 5,000 5,000 - - - - - - - 0.0% 656-49877-438100 Electric 27,500 27,500 4,397 4,424 1,946 1,489 1,795 1,900 15,951 58.0% 656-49877-438200 Water/Sewer 2,000 2,000 - - 82 - - 451 533 26.7% 656-49877-438400 Refuse/Recycling Services 500 500 137 137 137 137 137 274 960 192.0% 656-49877-440100 Repair and Maint-Buildings/Systems 10,000 10,000 - - - - 6,630 3,900 10,530 105.3% 656-49877-440440 Repair & Maint-Mach & Equip 5,000 5,000 - 943 943 18.9% 656-49877-440500 Repair and Maint-Vehicles 5,000 5,000 575 575 1,150 23.0% 656-49877-443990 Miscellaneous Other Exp 6,255 6,255 - - - 0.0% 656-49877-458010 Other Equipment 120,000 120,000 - - 0.0% 656-49877-472030 Operating Transfer Out - - - --- 656-49877 EXPENSE Totals: 828,225 828,225 89,743 29,093 40,798 38,272 43,882 32,502 53,787 41,596 369,674 44.6% Dept 49879 Cost of Goods Sold 656-49879-430910 Voice -Technical Services 76,000 76,000 2,694 6,240 3,641 10,158 5,329 5,298 5,921 5,103 44,383 58.4% 656-49879-430920 Video -Technical Services 576,000 576,000 - 53,928 46,837 59,811 61,847 51,654 50,790 49,435 374,301 65.0% 656-49879-430930 Data -Technical Services 170,000 170,000 9,849 18,649 14,249 14,249 14,249 16,949 14,249 11,549 113,990 67.1% 656-49879-443720 Video -Licenses and Permits - - - 67 - - - - - 67 134 --- 656-49879 EXPENSE Totals: 822,000 822,000 12,542 78,883 64,727 84,218 81,425 73,901 70,959 66,153 532,808 64.8% OPERATING EXPENSE Totals: 2,100,656 2,100,656 125,840 141,640 152,165 165,039 177,153 138,765 170,938 141,135 1,212,675 57.7% OPERATING (LOSS) (449,072) (494,672) (2,201) (4,311) (14,832) (41,699) (26,722) (5,411) (34,018) (5,820) (135,014) 27.3% OPERATING - average monthly (loss) (37,423) (41,223) (16,877) 40.9% Months Year % 8 12 66.7% Note: Some December 2015 (CoGS) content, which is paid in January 2016, will need to be accrued at year-end. Amended Description Orig. Budget Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Ytd% SUMMARY Budget OPERATING (LOSS) (449,072) (494,672) (2,201) (4,311) (14,832) (41,699) (26,722) (5,411) (34,018) (5,820) (135,014) 27.3% NONOPERATING (REV)/EXP: 656-00000-362400 Sale of City Property (500) - (800) (2,400) (15,700) (15,500) (34,900) --- 656-00000-392000 Operating Transfer In (450,000) (450,000) (37,500) (37,500) (37,500) (37,500) (37,500) (37,500) (37,500) (37,500) (300,000) 66.7% NET 928 (44,672) 35,799 33,189 23,468 (1,799) 26,478 47,589 3,482 31,680 199,886 CIOF Internet Acceptable F I B E R N E I •-• • - Use Policy FiberNet Monticello (FNM) provides internet access to its customers. To protect the interests of all its customers and to ensure optimal service levels at all times, FNM has developed the following Acceptable Use Policy (AUP) for customers as a guide to their rights and responsibilities when utilizing any and all of the services provided by FNM. Use of any of the services offered by FNM to any customer will constitute acknowledgement of and agreement to the terms outlined in this document. This AUP may be revised in part or in full and at its sole discretion by FNM. Continued use of services offered by FNM after such changes or enhancements to the AUP have been made will constitute acceptance of any revisions made to the AUP. Content All services provided by FNM may be used strictly for lawful purposes only. FNM does not monitor, censor, edit or take any responsibility whatsoever for customer content or communications from within the network controlled by FNM, except in as much to determine if violations of the AUP have occurred once suspected violation has been brought to the written attention of the Abuse Team at FNM. Customers are fully and solely responsible for the content and use of their service as provided by FNM and each and every customer should ensure that their use falls within the guidelines of this AUP. FNM cannot and will not monitor, censure, edit, or otherwise interfere with information or content customers may retrieve from sources outside the FNM network, even when such information is made available to customers through material deliverable to any site or service maintained by FNM. Because of this, FNM will not be responsible for injury or liability to any customer resulting from communications that may be offensive, misleading, illegal, or otherwise unsuitable in the view of the customer. Customers further agree to indemnify and hold harmless FNM or any of its subsidiaries from claims resulting from the use of any provided service, which damages the customer of any other party. Commercial Advertising — Email The sending of unsolicited email (spamming) from an FNM server or referencing a domain hosted by FNM in any spam, whether originating from the FNM network or not, is forbidden. Should any such abuse be found whatsoever, FNM reserves the right to immediately and without notice terminate the account of the offending customer. Sites that promote, sell, or otherwise provide access to spam software products or email lists or bulk email addresses are not permitted on any FNM server. Misuse of System Resources To protect and maintain high availability to all its servers, activities designed to cause harm to or monopolize the resources of any server in the FNM network are strictly prohibited. This includes, but is not limited to, the use of programs that consume excessive CPU time; use of server space for backup or storage of material unrelated to the website of an account; resale of disk space without an appropriate resellers agreement; use of servers to engage in any malicious or illegal activity, including unauthorized access to remote systems or providing the means for such access or engaging in any activity that can be used as a means to begin remote system penetration; distribution of viruses, worms, or any other electronic destructive resource; or maintaining or creating any free for all type sites. Illegal or Indecent Content Use of any FNM service to make any illegal, indecent, or obscene content available via transmission, storage, or display of such material is prohibited. Accounts maintaining such content are subject to suspension or termination without notice. Please see Consequences of Unacceptable Use. Privacy of Children We are committed to protecting the privacy of children. The general FNM websites are not intended for or designed to attract children under the age of 13. Please review FNM's Website Privacy Policy at www.FiberNetMonticello.com/privacy.cfm Updated September 2015 Intellectual Property Any activity that infringes on copyrights, trademarks, service marks, patents, software ownership, or trade secrets held by any third party is prohibited. FNM is required by law to remove or suspend accounts that violate copyright held by third parties when notified that such infringement exists. Accounts that continually engage in such violations are subject to termination without notice. Material that infringes on the privacy or rights of others, or that otherwise represents a reasonable, credible threat, is prohibited. Disputes between parties where clear legal decisions cannot be determined by individual claims must be settled between those parties and valid legal documentation must be provided for action related to content on sites within the FNM network. In no instance will FNM be responsible for individual site material for which no authoritative documentation has been provided. Other Activities Any activity not defined above, but judged by FNM at its sole discretion to be harmful to other customers or general operations of the network, will be addressed on a case by case basis. Consequences of Unacceptable Use FNM reserves the right to suspend or terminate customer's access to its services upon notice of a violation of this policy. Notification of copyright infringement will be delivered in written and electronic format. FNM will be required to disclose customer information in response to a properly issued subpoena. In the event FNM receives a second notice of infringement, internet service will be suspended for a minimum of ten days or until adequate assurances have been provided to FNM and complaining party that the alleged infringing activity has stopped. After three notices are received service may be terminated if a court finds the internet subscriber liable for infringement violations. Indirect or attempted violations of this policy, and actual or attempted violations by a third party on behalf of customer, shall be considered violations of this policy by customer. Updated September 2015