FiberNet Advisory Board Agenda Packet 10-13-2015AGENDA
FIBERNET MONTICELLO ADVISORY BOARD MEETING
Tuesday, October 13, 2015 — 6:30 p.m.
Boom Island Room, Monticello Community Center
Members: Brian Stumpf, Charlotte Gabler, Jon Morphew, Dennis Sullivan, Jacob Kramer
Others: Jeff O'Neill, Rachel Leonard, Bryan Rabe
1. Call to Order
2. Additions to Agenda
3. Approval of September Meeting Minutes
4. Network update
5. Business Office Update
• October Subscriber Counts
• Billing Update
• Source One Update
6. Financial Update
7. Management Update
• September 28 Council Discussion — Management Analysis
• CTC Management Services Update and Presentation
• Potential City Council Workshop on October 26th
8. Television Update
9. Next Meeting — Tuesday, November 10, 2015
10. Adjourn
MINUTES
REGULAR MEETING — FIBERNET MONTICELLO ADVISORY BOARD
Tuesday, September 15t}', 2015, Boom Island Room, Monticello Community Center
Present: Brian Stumpf, Charlotte Gabler, Dennis Sullivan
Absent: Jacob Kramer, Jon Morphew
Others: Jeff O'Neill, Rachel Leonard, Bryan Rabe, Joe Buttweiler
1. Call to Order
Brian Stumpf called the meeting to order at 6:30 PM.
2. Additions to Agenda
• Yondoo agreement
• XO contract expiration date
• FiberNet Speed Test
• Monticello Chamber's Harvest Expo
3. Approval of Meeting Minutes
CHARLOTTE GABLER MOVED TO APPROVE THE AUGUST 11TH, 2015
REGULAR MEETING MINUTES. DENNIS SULLIVAN SECONDED THE MOTION.
MOTION CARRIED 3-0.
4. Network Update
• Bryan Rabe updated on preliminary use of Calix Compass by the technicians. Rabe
also updated the board on new ways to monitor the network for potential illegal
activity. Rachel Leonard informed the board about FiberNet policies in response to
potential illegal uses of the internet.
• Rachel Leonard informed the board the initial trial of the GigaCenters is complete.
• Staff updated the board on the latest bill from Golden West.
CHARLOTTE GABLER MOVED TO RECOMMEND KEEPING GOLDEN WEST
FOR AFTER-HOURS TECH SUPPORT FOR ANOTHER 6 MONTHS. DENNIS
SULLIVAN SECONDED THE MOTION. MOTION CARRIED 3-0.
• Bryan Rabe updated board on recovery of a password previously unavailable after
staff turnover.
5. Business Office Update
• Rachel Leonard provided the latest subscriber data.
• Rachel Leonard provided an update on reaction to the upcoming 1011115 internet
price change.
6. Consideration of approving additional internet speed packages and pricing
CHARLOTTE GABLER MOVED TO APPROVE THE NEW SPEED PACKAGES
AND PRICING AS PRESENTED. DENNIS SULLIVAN SECONDED THE MOTION.
MOTION CARRIED 3-0.
FiberNet Advisory Board Minutes: 9/15/15
7. Management Update
Jeff O'Neill updated the board on current management options. O'Neill introduced Joe
Buttweiler from Consolidated Telecommunications Company (CTC) out of Brainerd,
MN. The board discussed potential options for working with CTC.
CHARLOTTE GABLER MOVED TO DIRECT STAFF TO WORK WITH
CONSOLIDATED TELECOMMUNICATIONS COMPANY ON A PROPOSAL AND
TO TEMPORARILY POSTPONE HIRING A BUSINESS MANAGER. DENNIS
SULLIVAN SECONDED THE MOTION. MOTION CARRIED 3-0.
8. Financial Update
Update for month ending 8/31/15 was distributed for board members.
9. Consideration of changing December meeting date from 12/15/15 to 12/8/15
BRIAN STUMPF MOVED TO CHANGE THE DECEMBER MEETING DATE FROM
12/15/15 TO 12/8/15. CHARLOTTE GABLER SECONDED THE MOTION. MOTION
CARRIED 3-0.
10. Added Items
• Jeff O'Neill provided an update on Yondoo. The negotiations team appointed by City
Council will see the updated version of the contract in September.
• Rachel Leonard reported that the current contract with XO expires on 9/1/2016.
• Bryan Rabe requested authorization to purchase a speed test license for FiberNet. He
reported a one-time set-up fee of $1,000 and a one year price of $1,995.00.
DENNIS SULLIVAN MOVED TO APPROVE THE PURCHASE OF THE SPEED
TEST LICENSE FOR ONE YEAR. CHARLOTTE GABLER SECONDED THE
MOTION. MOTION CARRIED 3-0.
• Discussion of the 2015 Chamber Harvest Expo. Board members supportive of
FiberNet's participation again this year.
11. Next Meeting
The next meeting of the FiberNet Monticello Advisory Board is scheduled for October
13th, 2015 in the Boom Island Room at the Monticello Community Center.
12. Adiournment
DENNIS SULLIVAN MOVED TO ADJOURN THE MEETING AT 8:40 PM. BRIAN
STUMPF SECONDED THE MOTION. MOTION CARRIED 3-0.
Recorder: Rachel Leonard
Approved:
Attest:
Jeff O'Neill, City Administrator
Residential & Business Subscribers
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Phone Only
38
36
34
33
33
33
32
30
29
30
Internet Only
517
531
546
547
567
577
591
607
612
621
Television Only
89
85
82
81
75
75
76
78
77
79
Phone &Internet
171
167
163
167
173
174
170
171
176
169
Phone & Television
52
51
51
48
51
50
50
51
48
47
Internet & Television
351
345
343
339
331
325
321
319
322
326
Triple Play
321
317
312
309
298
298
292
284
282
283
Total Subscribers
1539
1532
1531
1524
1528
1532
1532
1540
1546
1555
Total Phone
582
571
560
557
555
555
544
536
535
529
Total Internet
1360
1360
1364
1362
1369
1374
1374
1381
1392
1399
Total Television
813
798
788
777
755
748
739
732
729
735
Business Subscribers
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Phone Only
8
8
8
8
9
9
9
8
8
9
Internet Only
27
32
35
30
33
34
34
36
35
36
Television Only
3
3
4
4
3
3
3
2
2
2
Phone & Internet
78
78
72
75
75
73
70
70
73
71
Phone & Television
1
1
1
1
1
1
1
1
1
1
Internet & Television
5
5
6
5
2
2
2
2
2
2
Triple Play
16
16
14
14
14
13
14
14
14
14
Total Subscribers
138
143
140
137
137
135
133
133
135
135
Total Phone
103
103
95
98
99
96
94
93
96
95
Total Internet
126
131
127
124
124
122
120
122
124
123
Total Television
25
25
25
24
20
19
20
19
19
19
Nov Dec
0
0
0
0
0
0
0
0
Nov Dec
0
0
0
0
0
0
0
0
Residential Subscribers
Service
Phone Only
Internet Only
Television Only
Phone & Internet
Phone & Television
Internet & Television
Triple Play
Total Subscribers
Total Phone
Total Internet
Total Television
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
30
28
26
25
24
24
23
22
21
21
490
499
511
517
534
543
557
571
577
585
86
82
78
77
72
72
73
76
75
77
93
89
91
92
98
101
100
101
103
98
51
50
50
47
50
49
49
50
47
46
346
340
337
334
329
323
319
317
320
324
305
301
298
295
284
285
278
270
268
269
1401
1389
1391
1387
1391
1397
1399
1407
1411
1420
479
468
465
459
456
459
450
443
439
434
1234
1229
1237
1238
1245
1252
1254
1259
1268
1276
788
773
763
753
735
729
719
713
710
716
Nov Dec
0
0
0
0
0
0
0
0
Fiber Net
Schedule of Revenue and Expenses (Modified Accrual Basis)
9/30/2015
Original
Amended
Account Number
Description
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep Oct
Nov Dec YTD
Ytd%
Budet
g
Bud et
g
REVENUE
656-00000-341180
PEG Access Fee
$ (10,000)
$ (10,000)
(659)
(644)
(639)
(635)
(619)
(632)
(628)
(618)
(620)
(5,693)
56.9%
656-00000-341190
USF Fee
(10,000)
(10,000)
(675)
(679)
(674)
(697)
(703)
(704)
(672)
(673)
(674)
(6,151)
61.5%
656-00000-362920
Services - Misc
(1,515)
(1,514)
(1,503)
(1,489)
(1,339)
(1,340)
(1,330)
(1,307)
(1,315)
(12,652)
---
656-00000-362990
Other Miscellaneous Revenue
(233)
(4)
(208)
(8)
(2)
(2)
(171)
(36)
(167)
(831)
---
656-00000-380510
Television Services
(565,284)
(565,284)
(45,118)
(50,974)
(50,021)
(49,778)
(48,932)
(49,280)
(48,493)
(47,985)
(48,215)
(438,797)
77.6%
656-00000-380520
Internet Services
(554,256)
(554,256)
(47,631)
(47,524)
(48,462)
(48,396)
(49,433)
(49,854)
(49,924)
(50,256)
(50,918)
(442,398)
79.8%
656-00000-380522
Equipment Rental/Purchase
(127,044)
(127,044)
(10,681)
(11,363)
(10,987)
(10,878)
(14,361)
(11,237)
(13,327)
(11,595)
(10,708)
(105,138)
82.8%
656-00000-380530
Phone Services
(315,000)
(315,000)
(17,886)
(25,088)
(25,151)
(25,458)
(24,352)
(25,206)
(24,424)
(24,678)
(22,301)
(214,545)
68.1%
656-00000-380540
CABS Revenue
(57,600)
(12,000)
(3,266)
(3,149)
(3,348)
11,792
(13,142)
3,073
-
(1,506)
(9,547)
79.6%
656-00000-380542
Late Fees
(1,480)
(1,535)
(1,215)
(1,350)
(1,230)
(1,510)
(1,215)
(1,335)
(1,355)
(12,225)
---
656-00000-380545
Discounts Offered -Taxable
2,224
2,170
2,129
2,128
2,292
2,218
2,205
2,196
2,184
19,747
---
656-00000-380546
Discounts Offered -Non Taxable
3,855
3,782
3,786
3,606
3,676
3,716
3,570
3,496
3,509
32,995
---
656-00000-380557
Miscellaneous Charges
(12,400)
(12,400)
(620)
(470)
(986)
(1,574)
(2,161)
(2,088)
(2,498)
(2,349)
(2,293)
(15,039)
121.3%
656-00000-380558
Misc Charges -Non Taxable
45
(337)
(54)
(602)
(125)
(508)
(13)
(174)
(110)
(1,878)
---
OPERATING REVENUE Totals:
(1,651,584)
(1,605,984)
(123,639)
(137,329)
(137,334)
(123,340)
(150,431)
(133,354)
(136,920)
(135,315)
(134,488)
(1,212,149)
75.5%
EXPENSE
Dept 49870
General & Administration
656-49870-410100
Salaries Full -Time Reg
89,749
89,749
(879)
10,244
9,402
9,773
9,781
9,987
14,283
9,672
9,799
82,063
91.4%
656-49870-410200
Salaries Full -Time OT
4,500
4,500
14
48
27
14
17
4
14
14
11
163
3.6%
656-49870-410300
Salaries Part -Time Reg
30,101
30,101
3,164
3,955
2,136
1,350
1,258
1,453
2,171
1,433
859
17,779
59.1%
656-49870-410310
Salaries Part -Time. OT
500
500
-
-
-
-
-
-
-
-
-
-
0.0%
656-49870-410400
Salaries Temporary -Reg
5,000
5,000
-
61
364
-
-
-
-
-
-
425
8.5%
656-49870-412100
Pera Contributions
9,364
9,364
911
1,069
867
835
829
858
1,235
834
800
8,238
88.0%
656-49870-412200
Fica Contributions
8,051
8,051
736
860
713
664
659
683
987
663
635
6,600
82.0%
656-49870-412300
Medicare Contributions
1,883
1,883
172
201
167
155
154
160
231
155
148
1,543
82.0%
656-49870-413100
Health Insurance Contributions
47,508
47,508
-
3,695
3,657
3,657
3,657
3,653
3,697
3,664
3,657
29,335
61.7%
656-49870-413300
Life Insurance Contributions
-
-
23
22
22
22
22
22
22
22
178
---
656-49870-413400
Disability Ins Contributions
38
35
35
35
35
36
35
35
284
---
656-49870-414200
UC Benefit Payments
-
-
-
-
-
-
-
-
-
656-49870-420300
Printed Forms And Paper
-
337
-
-
-
337
---
656-49870-420990
Office Supplies
-
-
179
-
195
360
50
-
-
-
784
---
656-49870-421990
Gen Operating Supplies
14,500
14,500
103
3,228
1,937
4,756
2,717
1,031
440
2,143
(766)
15,588
107.5%
656-49870-430100
Professional Services -Audit
5,350
5,350
-
-
-
-
-
-
-
-
-
0.0%
656-49870-430400
Legal Fees
-
-
900
11,115
525
555
75
150
986
3,593
17,898
---
656-49870-430700
Management Services (GM)
100,000
75,000
-
6,235
1,885
715
1,690
2,015
-
-
12,540
16.7%
656-49870-431800
Professional Services -Billings
-
25,000
-
-
-
-
10,173
2,045
2,016
2,030
2,173
18,437
73.7%
656-49870-431970
Regulatory Professional Svcs
20,000
20,000
-
658
658
-
-
1,975
1,979
-
-
5,271
26.4%
656-49870-431990
Miscellaneous Prof Services
24,000
24,000
2,617
1,955
3,565
7,271
(50)
2,558
6,612
4,062
5,813
34,402
143.3%
656-49870-432100
Telephone/Internet
2,640
2,640
150
-
156
306
313
8
909
8
8
1,858
70.4%
656-49870-432150
Internal IT Services
24,291
24,291
2,024
2,024
2,024
2,024
2,024
2,024
2,024
2,024
2,024
18,218
75.0%
656-49870-432200
Mail & Delivery Services
-
-
543
507
807
623
1,135
555
933
578
696
6,378
---
656-49870-432500
Cable/Network Services
-
128
-
2,024
128
-
1,901
-
-
4,182
---
656-49870-433200
Training/Conferences
-
-
-
12
-
-
-
-
-
12
---
656-49870-434600
Marketing
1,500
1,500
-
-
220
39
5
289
289
842
56.1%
656-49870-436100
LPV Insurance
9,514
9,514
6,730
-
-
-
-
-
3,819
10,549
110.9%
656-49870-440100
Repair and Maint-Buildings
-
-
-
1,199
304
-
-
-
-
1,357
-
2,859
---
656-49870-441200
Building/Room Rental
16,980
16,980
1,415
1,415
1,415
1,415
1,415
1,415
1,415
1,415
1,415
12,735
75.0%
656-49870-443200
Write Offs
11,000
11,000
4,394
-
(357)
3,493
1,459
790
760
703
4,016
15,258
138.7%
656-49870-443300
Dues Membership and Subscrip
1,500
1,500
400
-
-
895
-
-
-
-
1,295
86.3%
656-49870-443700
Licenses And Permits
1,500
1,500
-
-
139
-
25
-
1,293
-
102
1,559
103.9%
656-49870-443980
Bank Charges
15,000
15,000
852
922
1,246
1,301
951
953
950
981
1,028
9,184
61.2%
656-49870-443990
Miscellaneous Other Exp
6,000
6,000
208
6
5
5
12,580
338
112
6
6
13,267
221.1%
656-49870-472030
Operating Transfer Out
-
-
-
-
-
-
-
-
-
-
-
-
---
656-49870 EXPENSETotaIS:
450,431
450,431
23,554
33,664
46,640
42,549
51,846
32,362
46,192
33,074
40,181
350,062
77.7%
Original
Amended
Account Number
Description
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep Oct
Nov Dec YTD
Ytd%
Budet
g
Bud et
g
Dept 49870
Field Operations
656-49877-410100
Salaries Full -Time Reg
165,118
185,118
13,994
17,678
17,058
17,201
17,172
17,187
25,513
17,172
17,187
160,163
86.5%
656-49877-410200
Salaries Full -Time OT
10,000
10,000
1,167
1,211
1,224
755
661
1,121
1,281
949
828
9,197
92.0%
656-49877-410300
Salaries Part -Time Reg
10,000
-
-
-
-
-
-
-
-
-
-
---
656-49877-410310
Salaries Part -Time OT
656-49877-410400
Salaries Temporary -Reg
10,000
-
-
-
-
-
-
-
-
-
-
---
656-49877-412100
Pera Contributions
13,884
13,884
1,137
1,417
1,371
1,347
1,338
1,373
2,009
1,359
1,351
12,702
91.5%
65649877-412200
Fica Contributions
12,097
12,097
926
1,134
1,097
1,077
1,069
1,099
1,625
1,087
1,081
10,194
84.3%
65649877-412300
Medicare Contributions
2,829
2,829
217
265
257
252
250
256
380
254
253
2,383
84.2%
656-49877-413100
Health Insurance Contributions
45,882
45,882
-
5,205
5,440
5,440
5,440
5,440
5,440
5,440
5,440
43,285
94.3%
656-49877-413300
Life Insurance Contributions
-
-
33
33
33
33
33
33
33
33
260
---
656-49877-413400
Disability Ins Contributions
-
-
57
57
57
57
57
57
57
57
458
---
656-49877-414200
UC Benefit Payments
5,000
5,000
-
-
-
-
-
-
-
-
-
0.0%
656-49877-415100
Work Comp Ins Premiums
13,000
13,000
3,792
-
3,792
29.2%
656-49877-421110
Clothing Supplies
5,000
5,000
-
-
-
-
-
-
1,640
1,640
32.8%
656-49877-421200
Motor Fuels
10,000
10,000
-
157
249
126
271
302
260
342
247
1,954
19.5%
656-49877-421800
Fiber/Video/Phone Supplies
145,000
145,000
8,717
762
4,775
328
315
21
14,015
1,834
9,625
40,393
27.9%
656-49877-421990
Gen Operating Supplies
35,000
35,000
-
501
21
4,735
5,841
3,126
452
4,008
5,240
23,925
68.4%
656-49877-422500
Landscaping Materials
5,000
5,000
-
-
-
-
-
-
36
-
36
0.7%
656-49877-422990
Misc Repair and Maint Supplies
2,160
2,160
121
2
-
123
5.7%
656-49877-424100
Small Tools ($500-$9999)
25,000
25,000
-
-
-
-
-
-
0.0%
656-49877-431900
Maintenance Agreements
110,000
110,000
63,536
2,077
406
-
4,165
70,184
63.8%
656-49877-431990
Miscellaneous Prof Services
15,000
15,000
-
641
871
91
9,028
455
(6,587)
658
771
5,928
39.5%
656-49877-432770
Gopher State Locates
5,000
5,000
50
31
20
71
240
-
172
323
131
1,038
20.8%
656-49877-433100
Travel Expense
2,000
2,000
-
-
-
-
-
-
-
-
-
0.0%
656-49877-433200
Training/Conferences
5,000
5,000
-
-
-
-
-
-
-
-
0.0%
656-49877-438100
Electric
27,500
27,500
4,397
4,424
1,946
1,489
1,795
1,900
1,694
17,645
64.2%
656-49877-438200
Water/Sewer
2,000
2,000
-
-
82
-
-
451
-
533
26.7%
656-49877-438400
Refuse/Recycling Services
500
500
137
137
137
137
137
274
960
192.0%
656-49877-440100
Repair and Maint-Buildings/Systems
10,000
10,000
-
-
-
-
6,630
3,900
-
10,530
105.3%
656-49877-440440
Repair & Maint-Mach & Equip
5,000
5,000
-
943
65
1,008
20.2%
656-49877-440500
Repair and Maint-Vehicles
5,000
5,000
575
-
-
575
11.5%
656-49877-443990
Miscellaneous Other Exp
6,255
6,255
-
-
0.0%
656-49877-458010
Other Equipment
120,000
120,000
-
-
-
0.0%
656-49877-472030
Operating Transfer Out
-
-
-
-
-
-
---
656-49877 EXPENSE Totals:
828,225
828,225
89,743
29,093
40,798
38,272
43,882
32,502
53,787
41,021
49,807
418,905
50.6%
Dept 49879
Cost of Goods Sold
656-49879-430910
Voice -Technical Services
76,000
76,000
2,694
6,240
3,641
10,158
5,329
5,298
5,921
5,103
6,083
50,466
66.4%
656-49879-430920
Video -Technical Services
576,000
576,000
-
53,928
46,837
59,811
61,847
51,654
50,790
49,435
50,094
424,395
73.7%
656-49879-430930
Data -Technical Services
170,000
170,000
9,849
18,649
14,249
14,249
14,249
16,949
14,249
11,549
34,366
148,356
87.3%
656-49879-443720
Video -Licenses and Permits
-
-
-
67
-
-
-
-
-
67
-
134
---
656-49879 EXPENSE Totals:
822,000
822,000
12,542
78,883
64,727
84,218
81,425
73,901
70,959
66,153
90,542
623,351
75.8%
OPERATING EXPENSE Totals:
2,100,656
2,100,656
125,840
141,640
152,165
165,039
177,153
138,765
170,938
140,248
180,530
1,392,317
66.3%
OPERATING (LOSS)
(449,072)
(494,672)
(2,201)
(4,311)
(14,832)
(41,699)
(26,722)
(5,411)
(34,018)
(4,933)
(46,041)
(180,168)
36.4%
OPERATING - average monthly (loss)
(37,423)
(41,223)
(20,019)
48.6%
Months Year
%
9 12
75.0%
Note: Some December 2015 (CoGS) content, which is paid in January 2016, will need
to be accrued at
year-end.
Amended
Description
Orig. Budget
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep Oct
Nov Dec YTD
Ytd%
SUMMARY
Budget
OPERATING (LOSS)
(449,072)
(494,672)
(2,201)
(4,311)
(14,832)
(41,699)
(26,722)
(5,411)
(34,018)
(4,933)
(46,041)
(180,168)
36.4%
NONOPERATING (REV)/EXP:
USAC receivable w/o
-
-
24,170
24,170
656-00000-362400
Sale of City Property
(500)
(800)
(2,400)
(15,700)
(15,500)
-
(34,900)
---
656-00000-392000
Operating Transfer In
(450,000)
(450,000)
(37,500)
(37,500)
(37,500)
(37,500)
(37,500)
(37,500)
(37,500)
(37,500)
(37,500)
(337,500)
75.0%
NET
928
(44,672)
35,799
33,189
23,468
(1,799)
26,478
47,589
3,482
32,567
(32,712)
168,062
Residential & Business Subscribers (Customer Counts)
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov Dec
YTD I
CHG %
Phone Only
38
36
34
33
33
33
32
30
29
30
--- ---
-8
-21.1%
Internet Only
517
531
546
547
567
577
591
607
612
621
--- ---
104
20.1%
Television Only
89
85
82
81
75
75
76
78
77
79
--- ---
-10
-11.2%
Phone & Internet
171
167
163
167
173
174
170
171
176
169
--- ---
-2
-1.2%
Phone & Television
52
51
51
48
51
50
50
51
48
47
--- ---
-5
-9.6%
Internet & Television
351
345
343
339
331
325
321
319
322
326
--- ---
-25
-7.1%
Triple Play
321
317
312
309
298
298
292
284
282
283
--- ---
-38
-11.8%
Total Subscribers
1539
1532
1531
1524
1528
1532
1532
1540
1546
M
M E 0
16
1.0%
Total Phone
582
571
560
557
555
555
544
536
535
529
--- ---
-53
-9.1%
Total Internet
1360
1360
1364
1362
1369
1374
1374
1381
1392
1399
--- ---
39
2.9%
Total Television
813
798
788
777
755
748
739
732
729
735
--- ---
-78
-9.6%
Total Services
2755
2729
2712
2696
2679
2677
2657
2649
2656
2663
--- ---
-92
-3.3%
Residential & Business
Subscribers (Percentage of Customers)
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov Dec
Phone Only
2.5%
2.3%
2.2%
2.2%
2.2%
2.2%
2.1%
1.9%
1.9%
1.9%
--- ---
Internet Only
33.6%
34.7%
35.7%
35.9%
37.1%
37.7%
38.6%
39.4%
39.6%
39.9%
--- ---
Television Only
5.8%
5.5%
5.4%
5.3%
4.9%
4.9%
5.0%
5.1%
5.0%
5.1%
--- ---
Phone & Internet
11.1%
10.9%
10.6%
11.0%
11.3%
11.4%
11.1%
11.1%
11.4%
10.9%
--- ---
Phone & Television
3.4%
3.3%
3.3%
3.1%
3.3%
3.3%
3.3%
3.3%
3.1%
3.0%
--- ---
Internet & Television
22.8%
22.5%
22.4%
22.2%
21.7%
21.2%
21.0%
20.7%
20.8%
21.0%
--- ---
Triple Play
20.9%
20.7%
20.4%
20.3%
19.5%
19.5%
19.1%
18.4%
18.2%
18.2%
--- ---
Total Subscribers
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
0.0% 0.0%
Total Phone
21.1%
20.9%
20.6%
20.7%
20.7%
20.7%
20.5%
20.2%
20.1%
19.9%
--- ---
Total Internet
49.4%
49.8%
50.3%
50.5%
51.1%
51.3%
51.7%
52.1%
52.4%
52.5%
--- ---
Total Television
29.5%
29.2%
29.1%
28.8%
28.2%
27.9%
27.8%
27.6%
27.4%
27.6%
--- ---
Total Services
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
--- ---
Residential and Business Service Participation (Percentage of Customers)
Service I Jan
I Feb I Marl Apr
I May I
Jun I
Jul
I Aug I
Sep I Oct I Nov I Dec I YTD I CHG %
Phone 38%
37% 37% 37%
36%
36%
36%
35%
35% -3% -8%
TV 53%
52% 51% 51%
49%
49%
48%
48%
47% -6% -11%
Internet 88%
89% 89% 89%
90%
90%
90%
90%
90% 2% 2%
Residential Subscribers (Customer Counts)
Service
Jan I
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
YTD
CHG %
Phone Only
Internet Only
30
28
26
25
24
24
23
22
21
21
37.3%
38.4%
-9
95
-30.0%
19.4%
490 499 511 517 534 543 557 571 577 585
Television Only
Phone & Internet
86
82
78
77
72
72
73
76
75
77
5.3%
5.4% --- ---
-9
5
-10.5%
5.4%
93 89 91 92 98 101 100 101 103 98
Phone & Television
Internet & Television
Triple Play
51
50
50
47
50
49
49
50
47
46
1
3.4%
-5
-22
-36
-9.8%
-6.4%
-11.8%
346 340 337 334 329 323 319 317 320 324
305 301 298 295 284 285 278 270 268 269
Total Subscribers
1401
1389
1391
1387
1391
1397
1399
1407
1411
1420
0
0
19
1.4%
Total Phone
Total Internet
479
468
465
459
456
459
450
443
439
434
0
0
-45
42
-9.4%
3.4%
1234 1229 1237 1238 1245 1252 1254 1259 1268 1276 0 0
Total Television
Total Services
788
773
763 1
753
735 1
729 1
719
1 713
710
1 716
1 0
0
-72
-75
-9.1%
-3.0%
2501 2470 2465 1 2450 2436 1 2440 1 2423 1 2415 2417 1 2426 1 0 0
Residential (Percentage of Customers)
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct Nov Dec
Phone Only
2.1%
2.0%
1.9%
1.8%
1.7%
1.7%
1.6%
1.6%
1.5%
1.5% --- ---
Internet Only
35.0%
35.9%
36.7%
37.3%
38.4%
38.9%
39.8%
40.6%
40.9%
41.2% --- ---
Television Only
6.1%
5.9%
5.6%
5.6%
5.2%
5.2%
5.2%
5.4%
5.3%
5.4% --- ---
Phone & Internet
6.6%
6.4%
6.5%
6.6%
7.0%
7.2%
7.1%
7.2%
7.3%
6.9% --- ---
Phone & Television
3.6%
3.6%
3.6%
3.4%
3.6%
3.5%
3.5%
3.6%
3.3%
3.2% --- ---
Internet & Television
24.7%
24.5%
24.2%
24.1%
23.7%
23.1%
22.8%
22.5%
22.7%
22.8% --- ---
Triple Play
21.8%
21.7%
21.4%
21.3%
20.4%
20.4%
19.9%
19.2%
19.0%
18.9% --- ---
Total Subscribers
100.0%
100.0%
100.0%
100.0%
100.0°/%
100.0%
100.0%
100.0%
100.0%
100.0% 0.0% 0.0%
Total Phone
19.2%
18.9%
18.9%
18.7%
18.7%
18.8%
18.6%
18.3%
18.2%
17.9% --- ---
Total Internet
49.3%
49.8%
50.2%
50.5%
51.1%
51.3%
51.8%
52.1%
52.5%
52.6% --- ---
Total Television
31.5%
31.3%
31.0%
30.7%
30.2%
29.9%
29.7%
29.5%
29.4%
29.5% --- ---
Total Services
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0% --- ---
Residential Service Participation (Percentage of Customers)
Service I Jan
I Feb I Marl Apr
l May l
Jun I
Jul
l Aug l
Sep I Oct I Nov I Dec I YTD I CHG % l
Phone 34%
34% 33% 33%
33%
33%
32%
31%
31% 31% -3% -9%
TV 56%
56% 55% 54%
53%
52%
51%
51%
50% 50% -6% -11%
Internet 88%
88% 89% 89%
90%
90%
90%
89%
90% 90% 2% 2%
Business Subcribers (Customer Counts)
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
YTD
CHG %
Phone Only
8
8
8
8
9
9
9
8
8
9
21.9%
24.1%
1
12.5%
Internet Only
27
32
35
30
33
34
34
36
35
36
1.5%
1.5%
9
33.3%
Television Only
3
3
4
4
3
3
3
2
2
2
0.7%
0.7%
-1
-33.3%
Phone & Internet
78
78
72
75
75
73
70
70
73
71
1.5%
1.5%
-7
-9.0%
Phone & Television
1
1
1
1
1
1
1
1
1
1
10.4%
10.4% --- ---
0
0.0%
Internet & Television
Triple Play
Total Subscribers
5
5
6
5
2
2
2
2
2
2
39.8%
38.5%
-3
-2
-3
-60.0%
-12.5%
-2.2%
16 16 14 14 14 13 14 14 14 14
138 143 140 137 137 135 133 133 135 135 0 0
Total Phone
Total Internet
103
103
95
98
99
96
94
93
96
95
0
0
-8
-3
-7.8%
-2.4%
126 131 127 124 124 122 120 122 124 123 0 0
Total Television
Total Services
25
25
25 1
24
20 1
19
20
19
19
19
0
0
-6
I -17
-24.0%
-6.7%
254 259 247 1 246 243 1 237 234 234 239 237 0 0
Business Subscribers (Percentage of Customers)
Service
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct Nov Dec
Phone Only
5.8%
5.6%
5.7%
5.8%
6.6%
6.7%
6.8%
6.0%
5.9%
6.7% --- ---
Internet Only
19.6%
22.4%
25.0%
21.9%
24.1%
25.2%
25.6%
27.1%
25.9%
26.7% --- ---
Television Only
2.2%
2.1%
2.9%
2.9%
2.2%
2.2%
2.3%
1.5%
1.5%
1.5% --- ---
Phone & Internet
56.5%
54.5%
51.4%
54.7%
54.7%
54.1%
52.6%
52.6%
54.1%
52.6% --- ---
Phone & Television
0.7%
0.7%
0.7%
0.7%
0.7%
0.7%
0.8%
0.8%
0.7%
0.7% --- ---
Internet & Television
3.6%
3.5%
4.3%
3.6%
1.5%
1.5%
1.5%
1.5%
1.5%
1.5% --- ---
Triple Play
11.6%
11.2%
10.0%
10.2%
10.2%
9.6%
10.5%
10.5%
10.4%
10.4% --- ---
Total Subscribers
100.0%
100.0°/%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0% 0.0% 0.0%
Total Phone
40.6%
39.8%
38.5%
39.8%
40.7%
40.5%
40.2%
39.7%
40.2%
40.1% --- ---
Total Internet
49.6%
50.6%
51.4%
50.4%
51.0%
51.5%
51.3%
52.1%
51.9%
51.9% --- ---
Total Television
9.8%
9.7%
10.1%
9.8%
8.2%
8.0%
8.5%
8.1%
7.9%
8.0% --- ---
Total Services
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0% --- ---
Business Service Participation (Percentage of Customers)
Service I Jan
I Feb I Marl Apr
l May l
Jun I
Jul
l Aug l
Sep I Oct I Nov l Dec l YTD I CHG % l
Phone 75%
72% 68% 72%
72%
71%
71%
70%
71% 70% -4% -5%
TV 18%
17% 18% 18%
15%
14%
15%
14%
14% 14% -4% -22%
Internet 91%
92% 91% 91%
91%
90%
90%
92%
92% 91% 1% 1%
City Council Agenda 10/12/15
2L Consideration to call for a Workshop on Development of FiberNet Service Mix and
Delivery options (JO)
A. REFERENCE AND BACKGROUND
In response to the general direction provided by the City Council at the previous meeting,
Council is asked to consider establishing October 26, 2015 at 4:30 p.m. as a date for a
joint workshop with City Council and the Fiber Advisory Board to discuss topics
including but not limited to the following:
• Review of telecommunication service mix and the Monticello marketplace
• Review of local and industry trends since 2009 — Voice, Internet, Video
• Develop an desired approach for establishing direction
o Stay the course — hire a Business Manager and utilize CTC or other company
for technical support
o Preparation of an RFP seeking consultant guidance in establishing service mix
and operational design
o Preparation of an RFP seeking proposals from telecommunication companies
interested in operating FNM
This workshop is requested in response to Council comments at the meeting on
September 28, 2015. At that meeting there was discussion relating to FiberNet operations
and management. The discussion included recognition that important accomplishments
have occurred in the past year along with reaffirmation that additional resources and
expertise are needed in order for FNM to thrive going forward.
The consensus voiced at the meeting of the Council on September 28, 2015 is consistent
with the direction provided by the FiberNet Advisory Board through their request of staff
to find technical support due to Dan Olsen's departure. The process for hiring a Business
Manager was put on hold after his resignation because the job description was predicated
on technical support provided by Olsen. Subsequently, staff has found a company called
Consolidated Telecommunications Company capable of fulfilling a technical support role
which would enable the City to follow through on the original plan to hire a Business
Manager.
However, discussions with CTC highlighted their capability to provide a very broad level
of services. The idea emerged that perhaps the City could benefit from CTC support in
other areas in addition to technical support, such as system management, regulatory
support, marketing and expansion. In keeping with FiberNet Advisory Board direction,
CTC is in the process of developing a proposal to the FiberNet Advisory board outlining
the menu of services to be provided at the regular meeting of FAB on this Tuesday.
City Council Agenda 10/12/15
Please note that in the event the City is interested in utilizing a telecommunications
company to play a significant role in operating the asset, the City is not limited to
utilizing CTC for services and it could occur that Council may wish to seek proposal
from other companies as well. This matter could be a topic of conversation at the
workshop.
B. ALTERNATIVE ACTIONS
1. Motion calling for a Workshop to be held on October 26, 2015 at 4:30 p.m.
2. Motion to deny or select an alternative date
C. STAFF RECOMMENTATION
Staff recommends alternative 1.
D. SUPPORTING DATA
None